SchawkKalamazoo, MIDirector, Client Engagement01/2004 to 05/2017Account director for multiple accounts including Energizer Holdings, Ben & Jerry's, Wild Oats, Osram Sylvania, Scotts, Snapple, Edgewell Personal Care. Responsible for client relationship, business development and growth. Build and maintain client relationships. Attend client meetings, kaizen events, press approvals, new product development meetings, etc. Key member of contract development and negotiations. Responsible for all client invoicing, monthly reporting, KPI development and reporting.
SchawkKalamazoo, MIAccount Administrator05/2000 to 01/2004Responsible for customer service for multiple companies including The Schwan food Company, Ben & Jerry's, Malt-o-Meal, ConAgra. Receive incoming projects from customers, write work orders for internal production, oversee color correction, assembly, and proofing. Responsible for final deliverables to printers. Attending press approvals and press profile runs on behalf of clients. Invoice final projects to clients.
Signature Printing CompanyPlainwell, MIProduction Manager06/1992 to 05/2000Started in Bindery department, operating all aspects of finishing department. (Trimmers, Folders, Carton gluers, saddle binders, etc.). Integrated part of developing digital prepress department. Operating Scitex system to autotrap, assemble final film output. Proficient in many desktop programs (Pagemaker, Quark, Freehand, Photoshop, etc.) Developed skills in estimating and job initiation. Ended time at Signature as a Production manager, overseeing all aspects of production, including customer service, job scheduling, press room approvals, oversee finishing and delivery of final products.
