Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Dynamic Career Development Manager/Administrator with demonstrated capabilities in Human Resources, Sociology, Career and Mental Health Counseling, Adolescent Behavior, and Organizational Budgeting. Committed to organizational success through Resiliency and Rational Emotional Behavior Therapy and Training.
  • Managing Academic and Career Technical classrooms for diverse populations
  • Expertise in Management, Administration, Sociology, Human Resources and Adolescent Behavior
  • Manage Diverse classroom settings to ensure appropriate learning/teaching atmosphere
  • Provided strong lines of communication for developing staff and trainees
Work History
10/2010 to 02/2013 Director, Career Development Department Family Services Of Northeast Wisconsin Inc. | Neenah, ,
  • Responsible for the management, supervision and delivery of the Career Development Service Program in Academic Education, Career Technical Training, Off Center/Work Based Learning and coordination of services with SIATech High School.
  • Ensures Career Development Department is meeting the initial needs of the trainees and providing quality services as established in accordance will contract, DOL Policy and Regulation Handbook, and ResCare requirements.
  • Created an environment where positive employment behaviors are the standard.
  • Monitored budgets and spending plans.
  • Prepared, reviewed, and submitted reports and records validated departmental goals were met.
  • Successfully improved student participation in the classroom through integration of creative role-playing exercises.
08/2002 to 09/2010 Career Preparation Supervisor Fred G. Acosta Job Corps | City, STATE,
  • Career Preparation Period Supervisor-Fred G.
  • Acosta Job Corps, Tucson, Arizona Provides guidance and support to the CPP department ensuring DOL Policy and Regulation Handbook requirements are being met.
  • Ensure CPP staffs are meeting the needs of trainees while creating an atmosphere of good communication and trust.
  • Ensure that CPP staffs are conducting ongoing assessments.
  • Ensures that trainees with disabilities are being referred to the Disability Coordinator for reasonable accommodations.
  • Holds CPP staff responsible for attending all training sessions and maintaining required certifications.
  • Prepare annual budget for CPP operations.
  • Provided guidance and responded to inquiries regarding policies, procedures, and programs.
03/1999 to 08/2002 Counselor/Case Manager Fred G, Acosta Job Corps | City, STATE,
  • Provided mental health, educational, and career counseling to 60+ trainees assigned to specific vocational areas of training.
  • Conducted mental health therapy session as needed with trainees to resolve crisis and employability issues.
  • Conducted weekly Social Skills and employability training sessions.
  • Conducted weekly performance evaluations as chairman of a 5 person Case Management Team.
  • Maintained all administrative records and documents required for review and validation.
07/1997 to 03/1999 Veteran Affairs Representative Chapman University | City, STATE,
  • Tucson, Arizona Provided educational and career counseling to active and retired Armed Forces personnel.
  • Performed the duties and responsibilities of Teacher-Assistant for various Master level courses at Chapman University.
  • Performed 7 months as school counselor intern facilitating group sessions and other related administrative tasks for Project Include at Amphitheater Middle School through Our Town.
1994 to 07/1997 Warehouse Foreman & Human Resources Instructor Army & Air Force Exchange System, Fort Riley, Ka | City, STATE,
  • Performed warehouse manager's duties for AAFES in a retail store serving over 15,000 personnel and families.
  • Co-instructed newly hired personnel for AAFES on "The Art of Customer Service" and "Multicultural Diversity" in the retail environment.
1972 to 1994 Personnel & Human Resources Manager/Advisor United States Army | , ,
  • Performed duties and responsibilities as Personnel and Human Resources Manager/Advisor for 8 military commands in 6 countries.
  • Provided career counseling; performed administrative evaluations and Quality Control inspections.
  • Served on Amer-Asian Adoption Board in Seoul, Korea.
  • Served as a Drug Education Counselor; a Bi-Racial Marriage Advisor, a Racially Mixed Children Advisor, and a Pre-Marital Advisor for culturally diverse couples in Hawaii.
  • Served as US Army Liaison to the US Navy & US Marine Corps at Treasure Island, CA.
Expected in 1998 Master of Arts | Counseling Chapman University, Tucson, Arizona GPA:
Expected in May 1997 Bachelor of Science | Business Management Upper Iowa University, Fort Riley, Kansas GPA:
Expected in May 1996 Bachelor of Arts | Human Resources Upper Iowa University, Fort Riley, Kansas GPA:
  • Experienced in academic & career counseling, personnel management and human resources issues.
  • Skilled in a variety of instructional and counseling computer programs and applications.
  • Twenty-two years of supervisory experience in development, quality assurance, payroll, customer relations, equal opportunity issues, training, and general operations.
  • Skilled in a variety of instructional and counseling computer programs.
  • Experienced in training the social and business imperatives of Multiculturalism to a diverse group of trainees.
  • Experienced working and training a diverse cultural group of people.
  • Excellent written and verbal communication skills.
    National Board of Certified Counselor 2002 -2017

  • CPR Certified
  • First Aid Certified
  • National Safe Driver's Certified
  • Certified Resiliency Instructor

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School Attended

  • Chapman University
  • Upper Iowa University
  • Upper Iowa University

Job Titles Held:

  • Director, Career Development Department
  • Career Preparation Supervisor
  • Counselor/Case Manager
  • Veteran Affairs Representative
  • Warehouse Foreman & Human Resources Instructor
  • Personnel & Human Resources Manager/Advisor


  • Master of Arts
  • Bachelor of Science
  • Bachelor of Arts

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