Dining Service Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service. Motivated Dining Room Manager with 26 years in health careof experience in [food industry. Successful at leadership and multitasking with outstanding eye for detail and extensive knowledge of streamlining dining room functions. Committed to professional aesthetics and top-of-the-line customer service. Experienced cook/management successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. [26 years of progressive leadership experience. Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-leve any position in [any type environment environment. Ready to help team achieve company goals.

  • Monitoring Food Preparation
  • Equipment Maintenance and Repairs
  • Menu Pricing and Writing
  • Training and Onboarding
  • Back of House Management
  • Anticipating Problems
  • Scheduling Staff
  • Relationship Building
  • Problem Solving
  • Money Handling
  • Inventory Management
  • Health Code Compliance
  • Employee Performance Evaluations
  • Performance Improvement
  • Supply Ordering and Management
  • Investigating Complaints
  • Managing Deliveries
  • Documentation and Recordkeeping
  • Delegating Assignments and Tasks
  • Front of House Management
  • Recruitment and Hiring
  • Fire Safety Regulations
  • Portion Control
  • Team Leadership
  • Reliable and Responsible
  • Catering Services
  • Facilities Planning
  • Event Coordination
  • Critical Thinking
  • Managing Reservations and Large Parties
  • Expense Tracking
  • Coaching and Mentoring
  • Developing Special Dishes and Recipes
  • Enforcing Nutritional Standards
  • Calm and Pleasant Demeanor
Work History
Dining Service Manager, 12/1995 to Current
Cedarbrook Senior Living ManagementPlymouth, MI,

responsible for 12 other employees,hire,stock,food,chemical and supply ordering,scheduling,payroll,cleaning,cooking when needed cooked for 20 years before management position,catering,events.

  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
  • Led planning, set up and takedown for special events.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Coordinated and organized all restaurant inventory.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Hired and managed all kitchen staff.
  • Maximized quality assurance by completing frequent line checks.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Developed unique events and special promotions, including staff events and resident events to drive sales.
  • Enhanced sales by promoting products and assisting top quality productswith creative menu selections.
Production Worker, 09/1989 to 09/1993
Gaf Buildings Materials Corp. Of AmericaMyerstown, PA,

sewing machine operator

  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Reviewed job specifications to determine appropriate setups for production runs.
Cook, 09/1991 to 09/1992
Salvation Army UsaMoline, IL,


  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Safely used kitchen equipment and reduced risk of injuries and burns.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Deli Cook, 06/1988 to 09/1989
Guest Services, Inc.Ashford, WA,

cook,slice meat for customers,deep fried chicken

  • Cleaned food preparation equipment, work areas and counters or tables.
  • Planned work on orders so items served together finished cooking at same time.
  • Accepted payments and made change or wrote charge slips as necessary.
  • Prepared ingredients and cooked food using standardized recipes and food preparation checklists.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Identified issues, analyzed information and provided solutions to problems.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
High School Diploma: , Expected in 06/1983
Gretna High School - Gretna, VA

serv safe certification

Additional Information

Dependable willing to work any shift any days worked for same company for 26 year with out missing any time from work.

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Resume Overview

School Attended
  • Gretna High School
Job Titles Held:
  • Dining Service Manager
  • Production Worker
  • Cook
  • Deli Cook
  • High School Diploma