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digital production manager resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
,
, San Francisco, CA 94105
:
Summary
Results-focused digital ecommerce strategist with a data-driven approach to translating and strengthening customer experiences. Skilled in partnering closely with cross functional collaborative teams (branding, marketing, production, content, design) to determine how to best position product refreshes and innovation launches. Versed in mitigating risks and eliminating campaign threats. Passionate advocate for the consumer voice and needs.
Education
Morris Brown College Atlanta, GA Expected in Bachelor of Arts : Broadcast Journalism, Marketing Strategy - GPA :
Certifications
Certified Product Ower Certified Scrum master
Highlights
  • Managing Digital Content Production Strategy
  • Supporting & Fueling Ongoing Product Launches
  • Translating Business Objectives to Creative Teams
  • Triaging and Prioritizing Intake of New Projects
  • Leading Project Kick-off Meetings
  • Understanding & Maintaining Project Scopes
  • Overseeing Agency & Stakeholder Alignment
  • Managing Brand Email Campaign Deployments
  • Gathering & Presenting Performance Metrics
  • Coordinating Launches with Social Strategy Teams
  • Governing Over Brand Messaging Consistency
  • Building Rapport & Nurturing Relationships
Experience
Albertsons Companies - Digital Production Manager
Mendham, NJ, 05/2018 - Current
  • Managing and understanding digital shelf business requirements for multiple Brands: Yankee Candle Company, Elmer’s (slime), Sharpie, Paper Mate, Parker Pens, Dymo, X-acto, and Krazy Glue.
  • Conducting stakeholder interviews and communicating key business goals of new product innovations to cross collaborative project teams.
  • Communicating team capabilities and limitations to internal stakeholders.
  • Assessing and managing new project deadlines against work in progress.
  • Maximizing resources and team bandwidth for peak productivity with the least amount of disruption.
  • Managing digital asset creations for DTC, marketing, and catalogue site redesigns (for the purpose of optimizing search engines, enhancing navigation, and improving visual appeal).
  • Overseeing Brand store creative buildouts for top tier digital shelf retailers: Amazon, Walmart, Target, etc.
  • Ensuring timely deliveries of retailer digital product pages and related Brand email deployments.
  • Coordinating with the Social Media team on usage of digital assets for optimal Brand continuity throughout social campaigns.
  • Overseeing Brand site migrations from a Drupal CMS to SFRA platform (asset creation, Q/A, UAT).
  • Aiding in the coordination of key Brand photoshoots (talent acquisition, influencer involvement, set concepting and building, photography shot list, budget management, post-production work, delivery deadlines).
  • Assisted in planning social media posts for publication, including posts on [Type] and [Type] platforms.
Amazon.Com, Inc. - Sr. Digital Product Owner
Milpitas, CA, 04/2016 - 05/2018
  • Assumed and prioritized the needs of global stakeholders (across North America, Europe, Asia-Pacific, and Latin America).
  • Translated scope, regulatory compliance, and business UX requirements to project scrum and implementation teams.
  • Led daily scrum stand-ups, Agile development sprint planning, grooming and retrospective meetings for multiple, concurrent projects.
  • Worked closely with design and copy teams to unblock production impediments and ensure timely delivery of project requirements.
  • Leveraged JIRA platform to manage sprint adherence, burndown, roadmaps and project workflows.
  • Participated in pre-project analysis and technical assessments to develop user-friendly interface and correct functionality to meet business objectives.
  • Forecasted, monitored, and scheduled project timelines for an aged backlog of items.
  • Managed day-to-day uploading via a variety of content management systems: JIRA, Raci, and Invison.
  • Oversaw highly complex [Type] projects impacting all areas of enterprise and crucial to bottom-line success.
  • Owned entire project life cycle of [Product or service] development from definition to management to execution.
  • Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
AT&T INC - Sr. Content Strategist
City, STATE, 01/2014 - 04/2016
  • Translated critical user content (for the Identity Management MyATT.com portal) to aid users in managing critical profile and identity information.
  • Translated user flow concepts and wireframes into user-centric content to promote positive intuitive designs, site interactions and user experiences.
  • Interviewed Business Leads and Product Owners to clearly understand content functionality and usage.
  • Wrote and presented desktop, mobile, and app content treatments to Leadership in Brand, Business and Legal Reviews.
  • Devised unique and creative ideas for new features and content enhancements to advance strategic plans.
  • Modernized products based on usabilyt studies consumer feedback and market analysis to increase sales and expand product offering.
  • Gathered data, including product reviews and case studies to inform management and stakeholders.
  • Collaborated closely with Experience Leads, Information Architect, Business Analyst, Developers and Product Owners for precise execution of business requirements.
  • Partnered with [Job title] to develop [Type] content aligning with brand image and message.
  • Created strategic, instructional content with a strong focus on ensuring ADA compliance while fulfilling Business requirement and preferences.
  • Served as key contributor in all phases of portal concept design aimed at increasing user experience quality.
  • Improved portal operations and user engagement by working with ux design and research team to devlop …content solutions///////////Brainstormed creative methods to relate [Type] content to target demographics.

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Resume Overview

School Attended

  • Morris Brown College

Job Titles Held:

  • Digital Production Manager
  • Sr. Digital Product Owner
  • Sr. Content Strategist

Degrees

  • Bachelor of Arts

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