digital marketing manager resume example with 13+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Industrious and forward-thinking Senior Executive Assistant with over 10 years of experience in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. Focused on maximizing executive productivity by providing exceptional service and coordinating team activities.

  • Contract Negotiation
  • Marketing Strategy Development
  • Complex Problem Solving
  • Team Recruiting and Hiring
  • Verbal and Written Communication
  • Time Management
  • Campaign Performance Tracking
  • Relationship Building
  • Research and Development
  • Digital Marketing
  • Social Media Marketing
  • Cold Calling Abilities
  • Account Management
  • Social Media Management
  • Executive Presentation Development
  • Proper Phone Etiquette
  • Meeting Planning
  • Articulate and Well-Spoken
  • Mail Management
  • Strong Problem Solver
  • Office 365
  • Data Research and Compilation
  • Administrative Support
  • Executive Schedule Management
  • Critical Thinking
  • Video Conferencing Software
  • Administrative Oversight
  • Customer Service
  • Intuit QuickBooks
  • Invoice Preparation
  • Recordkeeping and Documentation
  • Travel Arrangement Coordination
12/2020 to Current Digital Marketing Manager Dish Network Corporation | Avon, MA,
  • Monitored editorial calendars detailing social media content and ROI review.
  • Improved short- and long-term digital marketing strategies.
  • Utilized Twitter, LinkedIn and Facebook to promote products, services and content.
  • Monitored advancements in social media and technology, working with marketing teams to adopt new platforms and facilitate integration into marketing plans.
  • Posted new content for products and services when managing marketing and release calendars.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
  • Managed editorial image licensing and social media content.
  • Tracked and analyzed social media and online marketing initiatives.
  • Produced blog posts, newsletter, pay-per-click ads and promotional content.
  • Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
  • Developed creative digital content and unique campaigns to drive brand exposure.
  • Supported SEO initiatives to improve content, keywords and branding.
  • Managed search engine accounts for clients and implemented multiple marketing services across platforms while growing client accounts.
10/2013 to Current Executive Assistant to the President Connecticut Children's Medical Center | Poughkeepsie, NY,
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.
  • Executed special objectives and projects in response to executive team requests.
  • Delivered optimal administrative, customer service and case management support.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Obtained signatures for financial documents and internal and external invoices.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Researched and prepared information for presentations to high-level executives.
  • Managed daily invoices, reports and proposals, and drafted memos for executives..
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
01/2010 to 06/2013 Receptionist Fox Racing Shox | Scottsdale, AZ,
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Greeted and directed visitors to appropriate personnel and answered average of 300 calls and emails daily.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Coordinated pick-up and delivery of express mail services.
  • Composed and prepared routine correspondence, letters and reports with job-related software.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Processed payments and updated accounts to reflect balance changes.
  • Updated and recorded customer or client information to maintain accounts.
  • Sorted incoming mail and directed to correct personnel each day.
06/1997 to 04/1998 Medical Supply Specialist United States Army | City, STATE,
  • Disabled Veteran - 20%
  • Honorable Discharge under Medical Conditions
Education and Training
Expected in 06/1997 to to High School Diploma | Bayside High School, Virginia Beach, VA GPA:
  • Foundations of Digital Marketing and E-Commerce, 2022
  • Attract and Engage Customers with Digital Marketing, 2022
  • From Likes to Leads: Interact with Customers Online, 2022

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Resume Overview

School Attended

  • Bayside High School

Job Titles Held:

  • Digital Marketing Manager
  • Executive Assistant to the President
  • Receptionist
  • Medical Supply Specialist


  • High School Diploma

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