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Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Hardworking Dietary Manager knowledgeable about running high-quality department for healthcare facilities. Adept at ordering food, planning menus and training team members.

Successful at keeping dietary operations running smoothly, maintaining costs and improving menu offerings. Bringing expertise in food safety, good communication skills and an adaptable approach to solving routine and complex issues.

Experienced in coordinating nutrition care with healthcare team. Strong supervisor with an understanding of food production, cleaning and recordkeeping needs. Conversational skills in english and Spanish.

Results-oriented dietary professional with excellent leadership and planning abilities. Familiar with working with dietitian staff to set appropriate menus and building strong relationships with residents. Offering 7 years' experience in the field.

Skills
  • Food counseling
  • Customer service
  • Supervision
  • Communications
  • Organization
  • Problem resolution
  • MS Office
  • Team management
  • Team building
  • Regulatory Compliance
  • Meal planning and preparation
Work History
03/2018 to 08/2019
Dietary Supervisor Guardian Elder Care Greensburg, PA,
  • Established and maintained thorough and updated nutritional information.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Led educational presentations for In-service purposes on topics of nutrition and wellness.
  • Resolved uprising problems, improved operations and provided exceptional client support.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Purchased food supplies for department according to budget limitations.
  • Monitored production to check safety, standardized production and appropriate portioning.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Managed employees throughout preparation and service of over 200 meals per day.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Oversaw food preparation and monitored safety protocols.
  • Maximized quality assurance by completing frequent checks of line.
  • Orchestrated positive customer experiences at all stages by overseeing every area of Dietary operations.
  • Purchased food and cultivated strong vendor relationships.
  • Limited portion sizes and used garnishes to control food costs.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Set schedules for staff by planning and designating shifts and hours.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
11/2017 to 06/2018
Window Clerk Guardian Elder Care Fairmont, WV,
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Helped customers locate appropriate store locations of products, answered questions about products and provided solutions for various mailing issues.
  • Prepared and submitted end-of-shift reports
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Educated customers on promotions to enhance sales.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Upsold postal services like insurance and tracking.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Loaded letters onto processing equipment
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Maintained excellent attendance record, consistently arriving to work on time.
10/2010 to 10/2017
Dietary Supervisor Southern Inyo Hospital City, STATE,
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Purchased food supplies for department according to budget limitations.
  • Monitored production to check safety, standardized production and appropriate portioning.
  • Visited with residents to inquire about satisfaction, quality and personal preferences.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Applied and enforced state safety regulations
  • Held in-service training for employees
  • Responsible for day to day activities of dietary department
  • Double checking of everyday logs
Education
Expected in
Associate in General Studies :
Cerro Coso Community College - Ridgecrest, CA
GPA:
Certifications
  • ServSafe

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School Attended

  • Cerro Coso Community College

Job Titles Held:

  • Dietary Supervisor
  • Window Clerk
  • Dietary Supervisor

Degrees

  • Associate in General Studies

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