Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Skilled in working with a healthcare team to coordinate appropriate care. Excellent department supervisor with expertise in production and safety. Adept at maintaining performance, quality and costs of operations. Excellent problem-solving good verbal and written communication skills.

  • Recordkeeping abilities
  • Phlebotomist Technician
  • Certified Nursing Assistant
  • Educated Don/ Doff
  • Delivery coordination
  • Department oversight of 30 employees
  • Menu planning skills
  • Customer Service Skilled
  • Healthy cuisine
03/2017 to Current
Dietary Supervisor Halifax Health Deland, FL,
  • Trained, disciplined and motivated staff to give all residents and guests top-notch service.
  • Evaluated food production to check whether food was being made, portioned and handled correctly.
  • Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
  • Educated new employees on proper facility procedures and policies, following Salude & state policies.
  • Fulfilled multiple duties by processing transactions, maintaining cleanliness and providing high levels of customer service.
  • Instructed and administered facility menu and policy exam to new employees.
  • Developed and oversaw preparation of specialized diets.
  • Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
03/2017 to Current
Dietary Office Assistant Salude City, STATE,
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Maintained business records by updating customer information.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Served as central point of contact for all outside vendors needing to gain access to building.
  • Oversaw workforce management and staff scheduling to keep office operations running smoothly.
May1991 to Current
CNA /Certified Phlebotomy Technician Riverside Healthcare City, STATE,
  • Conducted routine checks on standard patience using proper Donning protective equipment. Taking vitals, including blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices to transport patients.
  • Delivered nursing assistance to residents in 120-bed skilled care facility.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Education and Training
Expected in 05/2007
Associate of Science: Health Management And Clinical Assistance
Thomas Nelson Community College - Hampton, VA
Expected in 05/1991
Associate of Applied Science: Health Management And Clinical Assistance
Tidewater Community College - Norfolk, VA
  • Promoted from Dietary aide to Dietary Supervisor, in less than 12-months
  • Created highly effective new menu selections that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.
  • Led team to achieve High, earning recognition from upper management and financial reward.
  • Licensed Phlebotomist - 2010
  • Certified Nursing Assistant - 1981
  • Serve Safe certified - 2017
  • Trained at chateau Elan / Sous chef - 2014

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School Attended

  • Thomas Nelson Community College
  • Tidewater Community College

Job Titles Held:

  • Dietary Supervisor
  • Dietary Office Assistant
  • CNA /Certified Phlebotomy Technician


  • Associate of Science
  • Associate of Applied Science

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