Trained, disciplined and motivated staff to give all residents and guests top-notch service.
Completed multiple duties by handling [Type] transactions, maintaining cleanliness and displaying exceptional customer service.
Checked with residents to ask about food quality, satisfaction and personal likes or dislikes.
Educated new employees on proper facility procedures and policies, following [Type] policies.
Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
Evaluated food production to check whether food was being made, portioned and handled correctly.
Complied with company protocols by maintaining sales floor and back stock inventory levels.
Fulfilled multiple duties by processing transactions, maintaining cleanliness and providing high levels of customer service.
Instructed and administered facility menu and policy exam to new employees.
Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
Priced and ordered food products, kitchen equipment and food service supplies.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Sought out and implemented methods to improve service and team performance to boost business sustainability.
Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Trained employees on cooking techniques, safety standards and performance strategies.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Controlled portion sizes and garnishing for optimal cost controls.
Reduced food waste [Number]% by overseeing and planning ingredients, anticipated customers and popularity of items.
Oversaw meal preparation and monitored food handling to encourage safety.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Supervised staff preparing and serving [Number] meals per day.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
Oversaw meal preparation and monitored food handling to encourage safety.
Trained employees on cooking techniques, safety standards and performance strategies.
Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Detailed hands-on requirements for performing preventive maintenance and repairs to [Type] and [Type] equipment.
Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
Motivated kitchen staff by establishing goals to increase productivity and quality.
Collaborated with [Job title] trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Received, organized and rotated paper goods and food ingredients.
Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
Estimated potential worker issues to produce detailed resource documentation.
Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
Controlled portion sizes and garnishing for optimal cost controls.
Supervised staff preparing and serving [Number] meals per day.
Sought out and implemented methods to improve service and team performance to boost business sustainability.
Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Reduced food waste [Number]% by overseeing and planning ingredients, anticipated customers and popularity of items.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Personal Assistant, 09/2003 - 01/2018 Skillz – Las Vegas, NV,
Provided care to client pets, including feeding, walking and grooming.
Eliminated errors by reconciling [Type] statements.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Organized and prepared residential properties prior to high net worth clients' arrival.
Prepared homes for clients prior to arrival from business trips and vacations.
Traveled with manager to take notes and dictation at meetings.
Managed household inventory and maintenance schedules.
Oversaw executive schedules for team of [Number] [Industry] leaders.
Handled all aspects of vehicle maintenance.
Assisted [Job title] with allocating small expenses to prepare and assess budgetary needs.
Checked and opened mail, including bills and invoices.
Communicated client project requirements to vendors and contractors to ensure client satisfaction.
Screened telephone calls and inquiries and directed as appropriate.
Devised and maintained office systems to efficiently deal with papers.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Conducted extensive online and phone research.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Organized work projects around client's house.
Researched topics of interest and culled gathered information to produce concise reports.
Oversaw, directed and hired household staff, including nannies, housekeepers and chefs.
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Traveled with [Job title] to take notes and dictation at meetings.
Typed documents, updated websites and compiled information for meetings.
Managed incoming and outgoing correspondence, including mail, email and faxes.
Prioritized timeline-driven items to complete projects promptly and within budget.
Devised and maintained office systems to efficiently deal with paper flow.
Processed and tracked medical insurance claims.
Leveraged personal and professional networks to secure new clients.
Created repeat business by developing long-term relationships with regular customers to increase client base by [Number]%.
Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
Checked mail, shopped for groceries and handled bill payments.
Coordinated [Type] travel arrangements and accommodations on behalf of clients.
Restocked office and break room supplies to maximize team productivity.
Secured travel accommodations for [Job title] and scheduled or booked appointments for upcoming events and meetings.
Prepared newly purchased homes for clients prior to arrival.
Education and Training
High School Diploma: , Expected in 06/1987 - Alton High School - Alton, IL GPA:
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