Team-oriented mental health professional with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.
Skill Highlights
Outstanding interpersonal skills
Computer proficient
Extremely organized
Cooperative team member
Microsoft Office, Excel, PowerPoint proficiency
Collaborative team member
Energetic and organized
Parenting skills educator
Community resources specialist
Dual diagnosis expertise
Superior communication skills
Medicaid familiarity
Family therapy background
Narrative Therapy
Trauma Informed Care
CBT
Accomplishments
Won funding to attend 2017 National ACA Conference
Effectively managed caseloads of more than 50 clients at any given time.
Professional Experience
Developmental Disabilities Program Manager, 09/2016 - Current St. Joseph Health – San Juan Capistrano, CA,
Interviewed clients individually and with families to determine what services would best address their needs.
Advised patients on community resources, made referrals and devised realistic treatment plans.
Assessed patient and delivered comprehensive case management services. Reduced the unnecessary risk of institutional care by treating high-risk clients living in the community.
Evaluated and addressed individual client needs and concerns.
Maintained a caseload of 50 clients, working under strict deadlines.
Behavioral Health Specialist, 10/2011 - 09/2016 Lutheran Social Services - Luther Hall – City, STATE,
Charted and recorded information in client files.
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Documented all patient information including service plans, treatment reports and progress notes.
Collaborated closely with treatment team to appropriately coordinate client care services.
Interacted with clinical staff and external resources such as school or community personnel.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills. Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
Organized treatment projects that focused on problem solving skills and creative thinking.
Referenced and used various therapy techniques, including psychodynamic, family systems, cognitive behavioral and lifespan integration psychotherapy. Tracked client movement on and off the unit by documenting times and destinations of clients.
Residential Health Specialist, 05/2007 - 06/2008 Dakota Boys And Girls Ranch Treatment Center – City, STATE,
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Charted and recorded information in client files.
Tracked client movement on and off the unit by documenting times and destinations of clients.
Provider and Member Contact Center, 08/2006 - 10/2012 Noridian – City, STATE, Processed applications, payments, corrections, endorsements and cancellations. Compiled coverage and rating information in an accessible format. Presented and clearly explained insurance policy options to clients based on their needs and goals. Researched coverage and premium options and supplied clients with the best coverage available.
Education and Training
Master of Science: Clinical Mental Health Counseling, Expected in 2018 - Minnesota State University Moorhead - Moorhead, MN GPA: Member of CSAO Club
Bachelor of Science: Human Development Family Science, Expected in 2015 - North Dakota State University - Fargo, ND GPA:
: Cosmetology, Expected in 2004 - Salon Professional Academy - Fargo, ND GPA:
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