Developmental Disabilities Program Manager Resume Example
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DEVELOPMENTAL DISABILITIES PROGRAM MANAGER
Professional Summary
Team-oriented mental health professional with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.
Skill Highlights
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Accomplishments
Won funding to attend 2017 National ACA Conference
Effectively managed caseloads of more than 50 clients at any given time.
Professional Experience
10/2016 to Current
Developmental Disabilities Program ManagerCompany Name － City, State
Interviewed clients individually and with families to determine what services would best address their needs.
Advised patients on community resources, made referrals and devised realistic treatment plans.
Assessed patient and delivered comprehensive case management services. Reduced the unnecessary risk of institutional care by treating high-risk clients living in the community.
Evaluated and addressed individual client needs and concerns.
Maintained a caseload of 50 clients, working under strict deadlines.
11/2011 to 10/2016
Behavioral Health SpecialistCompany Name － City, State
Charted and recorded information in client files.
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Documented all patient information including service plans, treatment reports and progress notes.
Collaborated closely with treatment team to appropriately coordinate client care services.
Interacted with clinical staff and external resources such as school or community personnel.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills. Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
Organized treatment projects that focused on problem solving skills and creative thinking.
Referenced and used various therapy techniques, including psychodynamic, family systems, cognitive behavioral and lifespan integration psychotherapy. Tracked client movement on and off the unit by documenting times and destinations of clients.
06/2007 to 07/2008
Residential Health SpecialistCompany Name － City, State
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Charted and recorded information in client files.
Tracked client movement on and off the unit by documenting times and destinations of clients.
09/2006 to 11/2012
Provider and Member Contact CenterCompany Name － City, StateProcessed applications, payments, corrections, endorsements and cancellations. Compiled coverage and rating information in an accessible format. Presented and clearly explained insurance policy options to clients based on their needs and goals. Researched coverage and premium options and supplied clients with the best coverage available.
Education and Training
2018
Master of Science: Clinical Mental Health CounselingMinnesota State University Moorhead － City, State, USAMember of CSAO Club
2015
Bachelor of Science: Human Development Family ScienceNorth Dakota State University － City, State, USA
2004
CosmetologySalon Professional Academy － City, State, USA
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Resume Overview
School Attended
- Minnesota State University Moorhead
- North Dakota State University
- Salon Professional Academy
Job Titles Held:
- Developmental Disabilities Program Manager
- Behavioral Health Specialist
- Residential Health Specialist
- Provider and Member Contact Center
Degrees
- Master of Science : Clinical Mental Health Counseling
Bachelor of Science : Human Development Family Science
Cosmetology
