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Development Specialist Resume Example

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DEVELOPMENT SPECIALIST
Summary

Mission-driven efficiency and numbers enthusiast dedicated to anti-racism work and health equity. Known for compassion, approachability, and being a team player.

Experience
Company Name - Development SpecialistCity, State11/2018 - Current
  • Budget Forecasting/Management: Reviews and maintains budget; creates forecasts and systems to track outcomes; strategizes campaigns to meet goals; assists with annual audit
  • Data and Donor Management: Maintains donor database and individual portfolio of 175; runs analytics to track monthly givers, sources of revenue, and opportunities for growth; inputs donations
  • Event management: Oversees open houses and donor stewardship events; assists with large-scale fundraising and awareness opportunities
  • Grant management: Maintains detailed calendar ensuring deadlines are met; develops relationships and inspires giving by crafting compelling language; researches data to strengthen narratives
Company Name - Operations ManagerCity, State06/2016 - 05/2018
  • Clinic Operations: Submitted invoices, reimbursement requests and monthly insurance bill; inventoried, tracked and purchased supplies; created clinic schedule; coordinated annual insurance enrollment and renewal; pulled data from EMR (electronic medical record) to track outcomes, create goals and identify gaps
  • Budget Management: Oversaw health center budget (~$500K), health insurance budget (~1.2 million) and revenue budgets; created monthly insurance bill and reconciled payment with EMR, checking work for accuracy
  • Student Advocacy: Student health insurance liaison; advocated for student needs with community hospitals and urgent cares to relieve prohibitive fees
  • IT Champion: IT department liaison; built out EMR customization per health center needs and troubleshoot issues as they arose
  • Policies, procedures and workflows: Ensured rights and responsibilities were known and met by staff and students; created policies to meet AAAHC compliance requirements; created workflows to streamline operations and communications
Company Name - Account Manager / Operations ManagerCity, State02/2014 - 05/2016
  • Supervision and Hiring: Oversaw and motivated team of 15 using compassion and empathy; gave trainings, managed projects and led regular meetings; addressed concerns and aided employees in developing organization skills; reviewed applications, interviewed and hired diverse candidates
  • Client Management: Worked with 25 social service agencies to create a needs-based insurance package within their budget; developed enrollment guides and employee handbooks; hosted annual Open Enrollment meetings for up to 150 employees
  • Onboarding: Onboardeded new clients, collecting all paperwork and working with insurance companies to gather data and details; housed all pertinent information in DMS (document management system) per naming conventions; exemplified meticulous record keeping
Skills
  • Personal and professional commitment and vigor for anti-racism work, health equity and taking a mission-centric approach
  • Working knowledge of budgets, and understanding of accounting
  • QuickBooks 101 course completed
  • Meticulous attention to detail
  • Working knowledge of health insurance
  • Experience with IT troubleshooting
  • Microsoft Office on Windows and Mac (Word, Excel, PowerPoint, Publisher)
  • Knowledge of donor management systems and electronic medical records
  • Event planning
  • Coordinating logistics
  • Preparing grant proposals
  • Processing gift acknowledgements
  • Tracking donations
  • Data entry
  • Statistical programming experience including R, SAS, and Python
  • Valid Driver's License
Education and Training
Bachelor of Science: MathematicsWheaton CollegeCity06/2012
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Resume Overview

School Attended

  • Wheaton College

Job Titles Held:

  • Development Specialist
  • Operations Manager
  • Account Manager / Operations Manager

Degrees

  • Bachelor of Science : Mathematics

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