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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Enthusiastic Sales and Design Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and teamwork and training in product knowledge. Motivated to learn, grow and continue to excel in business development.

Skills
  • Project organization
  • Team management
  • Supervision
  • Business operations
  • Relationship development
  • Process improvement
  • Problem resolution
Work History
09/2009 to Current
Design Manager Mcgrath Rentcorp Ashland, VA,
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Reorganized and optimized leads management by implementing Stone Grid CRM solution.
  • Exceeded company's annual individual sales target for past 10 years.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in 30% revenue increase.
02/2007 to 09/2009
Showroom Manager Raymour & Flanigan Furniture Garden City South, NY,
  • Provided prompt, courteous service to every individual entering showroom.
  • Worked with owner to design showroom with current trends for kitchen and baths. including light fixtures, flooring, cabinetry, tops, tile and accessories.
  • Set goals for sales and design staff (mainly myself at first) and provided support and motivation to help each achieve true potential.
  • Met and exceeded sales goals by maximizing the showroom exposure and developing relationships with the clients providing a more personal touch.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Educated staff on strategies for handling difficult customers and challenging situations.
07/2006 to 02/2007
Receptionist Floor & Decor Alexandria, VA,
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Assisted potential and current clients via phone each day.
  • Provided clerical support to the owner of the company as well as other sales staff by meeting with the clients, reviewing selections, then copying, faxing and filing documents.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Scheduled and confirmed appointments and meetings for the owner.
08/1997 to 06/2006
School Teacher State Of Michigan Midland, TX,
  • Met and exceeded class-wide achievement and proficiency standards as established by state testing departments.
  • Assessed and improved lesson plans through implementation and experimentation.
  • Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
  • Maintained student portfolios used for monitoring skills assessments and work samples needed for promotion and to monitor areas needing improvement.
  • Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
  • Eagerly established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Administered various reading tests and determined student reading levels based on assessment findings.
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
  • Fostered student curiosity and interest in learning through hands-on activities and field trips.
  • Maintained positive and professional classroom environment throughout school year.
Education
Expected in 05/1984
Bachelor of Science: Education
University of North Carolina At Chapel Hill - Chapel Hill, NC
GPA:
Expected in
No Degree: Education
University of North Carolina At Charlotte - Charlotte, NC
GPA:
  • Continuing education in middle school education
Expected in 06/1982
High School Diploma:
Garinger High School - Charlotte, NC
GPA:
Additional Information

Combining classic, timeless designs with a current trend is my signature style. Clients needs and budgets are always a priority. I believe in spreading kindness in all that I do.

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Resume Overview

School Attended

  • University of North Carolina At Chapel Hill
  • University of North Carolina At Charlotte
  • Garinger High School

Job Titles Held:

  • Design Manager
  • Showroom Manager
  • Receptionist
  • School Teacher

Degrees

  • Bachelor of Science
  • No Degree
  • High School Diploma

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