Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

My Experience as a Motivated Shipbuilding professional with 7 years of service, 3 years of Leadership, supervising teams on the Virginia program and Moore Training Ships. 2 years of Design Build experience on the Columbia Program with strong organizational skills and a proven track record of performance. Strategic thinker with Piping proficiency. Committed to identifying and leveraging opportunities for growth. Certified in Non Nuclear and Nuclear Piping systems.

  • Highly efficient with customers and/or guests
  • Data Entry
  • Ordering for Departments/Special Orders
  • Reliable and punctual
  • Team Player
  • Proactive in Identifying Process Improvements
  • Fluent in Blueprint Reading
  • Critical Skill Development/Retention
  • New Construction
  • Math and language skills
  • Exceptional customer service
  • Microsoft Word
  • Electronic Desk top/ERS
  • Team Center/IPDE
  • Conversant in English
  • Excellent Multi-Tasker
  • Design Build Sustain
  • Artemis, PDF
  • Blueprint Reading, Quality
  • Safety
  • Dependable
  • Leadership
  • Organized
  • Working with Design/Engineering
  • Team building and relationships
  • 3D model building
  • Experimental design and analysis
  • Company representative management background
  • Engineering project design
  • Team Center/Vismock skill-building
  • Structure building methods
  • Software/algorithm design and development
  • Fabrication and design
  • Building relationships at multiple shipyards
  • Design coordination
07/2018 to Current Design Build Representative Senior Amg Vanadium | Cambridge, OH,
  • Operations Shipyard Support.
  • Approvals of piping design for new construction.
  • Leading Detail and Advance Planning by reviewing schedules to ensure they match the desired build plan.
  • Reviewing and approving build plans when working with Design and Engineering on pipe disclosures.
  • SME over multiple areas of the Columbia Class.
  • Designating multiple Shipyards for Columbia Disclosures.
  • Assisted with agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service when face-to-face or through phone conversations.
  • Collaborated with others to discuss new opportunities to make the build more cost efficient.
  • Utilized Artemis and Data Monster to compile data gathered from various sources.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
02/2017 to 07/2018 Operation Supervisor Mittera | Des Moines, IA,
  • Leadership over 20+ employees.
  • Assigning work effectively to reflect CPI goals.
  • Quality of products
  • Performing Job Hazard Analysis prior to work being performed
  • Aligned operational boundaries between processes and production demands.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Evaluated documentation from materials such as invoices for accuracy and compliance.
  • Cultivated and strengthened relationships with the customers, vendors and internal stakeholders.
  • Developed and oversaw strategies for improving operational efficiency and accuracy.
  • Managed daily operations, including piping install, procedure maintenance, Qualifications needed for jobs.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Ensured safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Motivated employees to share ideas and feedback.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Ensured staff followed administrative policies and compliance regulations by closely monitoring daily operations and performing safety audits.
  • Maintained workplace safety by involving employees in order to maximize engagement and team morale.
02/2014 to 02/2017 Pipe Fitter/Install Mechanic General Dynamics Electric Boat | City, STATE,
  • Learned procedures and pipe fitting to support company needs.
  • Maintained Shipyard qualifications through on the job training and Classroom trainings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Completed work packages on the project resulting in positive CPI scores.
  • Supported multiple departments by compiling paperwork, as well as installing the work package so Quality Assurance can perform the next step forward.
04/2013 to 02/2014 Customer Service Rep Walmart | City, STATE, Vismock
  • Assessed customer needs and upsold products and services to maximize Department sales.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Assisted approximately 200 customers each day with Services we provide and answering questions.
  • Informed customers about billing procedures on Credit cards, processed payments and provided payment option setup assistance.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Upheld privacy and security requirements established by the company regulatory agencies.
  • Consulted with customers to determine best methods to resolve their issues.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Interacted with customers regarding return issues and reported feedback to management team.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Educated customers on special pricing opportunities and company offerings.
Education and Training
Expected in 06/1995 High School Diploma | Norwich Free Academy, Norwich, CT GPA:

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School Attended

  • Norwich Free Academy

Job Titles Held:

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  • Operation Supervisor
  • Pipe Fitter/Install Mechanic
  • Customer Service Rep


  • High School Diploma

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