Accomplished Master of Social Work in Columbia University, focused on Social Enterprise Administration (SEA) with
broad expertise from expansive academic field to various practical application areas. Dedicated and enthusiastic
professional with diverse experience manage multiple projects and programs. Highly skilled at relationship-building with
clients and across organizations and teams. Adept at assessing needs, generating options, and implementing solutions
in collaboration with clients and stakeholders. Knowledgeable in multitasking to achieve individual and team goals. Fluent
trilingual in Mandarin, Cantonese, and English.
Design and Sales Consultant08/2014 to 12/2014BoConceptNew York City, NY
Excellent accomplished entire interior design and contributed sales credits up to 50,000 dollars for the company.
Consistently exceeded monthly sales goals and proficiency in all areas of customer service.
Created loyal customers by excellent following-up after the sale to ensure product and increased service satisfaction.
Handled customer complaints and effectively resolved problems and issues, re-established relationships with
Program Coordinator Intern09/2013 to 05/2014Hudson Guild Adult Services -- Fulton CenterNew York City, NY
Planned and monitored semi annual fund raising activities--Summer/Winter Bazaar--increased 10% of the
organization's annual budget.
Established partnership with Goole and got fully support for the "free tech learning" activity of adult education
services in the agency and got donation of 20 "Google Nexus Tablets" which value 4,000 dollars.
Developed a program evaluation framework and conducted an annual evaluation to assess the strengths of the program and identify areas for
Launched a new program named "Chinese Club" in the organization that let Chinese clients have opportunity to
better integrate into the community and increased the number of membership in Hudson Guild.
Arranged special events, presentations and activities effectively in the center.
Communicated with clients and other stakeholders to gain community support for the program and to solicit input
Case Manager Intern01/2013 to 07/2013Mental Health Association of New York CityNew York City, NY
Connected and maintained contact more than 10 families(multicultural backgrounds), identified their needs,
allocated resources, and provided advocacy, empowerment and any other services available within the scope of
Worked with various generations and different clients such as families, children, and group, located community
resources, co-facilitated parenting classes and support-groups, also assisted in the facilitation of a youth support
Evaluated clients to determine serve plan, include the time for home visit, face-to-face meeting, meet their other
needs and conduct action plans.
Facilitated investigations, medical and treatment referrals, and ongoing legal
Worked with agencies and service providers to facilitate case coordination and information sharing.
Program Manager Intern01/2010 to 06/2012Civil Affair Bureau of Shenzhen City, Social Services DivisionShenzhen City, China
Organized Anti-Drug Education and Prevention Campaign: publicized the campaign project and recruited
volunteers, arranged anti-drug education training courses and counseling services.
Warm Hands" Activity to the Old in Rural Area of Guangdong Province: conducted research to the old people in
the poor rural areas, co-ordinated with other association in the raising money program to support the seniors with
basic medical insurance.
Project of "Caring for the disable people" in Shajing Community: made personalized needs and assisted disable
people for gaining their service cards.
Education and Training
Master of Science: Social Media and Mobile Marketing.2018Pace UniversityNew York City, NY, United State
Great work performance as Graduate Assistant (GA) with Professor.
Fulfilled many excellent projects and great teamworks on courses.
Master of Science: Social Work2014Columbia UniversityNew York City, NY, United State
Concentration in Social Media Administration, focused on Family, Youth and Children.
Acquired professional knowledge, case management and interpersonal skills.
Bachelor of Science: Labor and Social Security2012Zhuhai College of Jilin UniversityZhuhai City, Guangdong, China
Outstanding student and top 5% of school
Obtained the title of the Excellent Graduates.
Fellowships and Awards
Pace University Lubin School of Business Graduate Scholarship. 2015-2016
Excellent study scholarships for two consecutive years, Jilin University(top5%), 2008-2010
Excellent Social Survey Award, 2009
Exchange Program of National Ian University, 2010-2011
Cross-strait Youth Exchange Symposium, 2010 NTU Social Science Student Association
First-class Prize of Campus Speech Contest, 2009
command of MS Office (Excel, PPT, Word, Publisher etc.); Familiar with SPSS,
in Chinese (Cantonese and Mandarin), Fluent in English