Skilled leader and project manager with expertise in communications and marketing, recruitment, and strategic planning. Adept at building positive narratives, developing employees, and cultivating healthy work environments.
Skills
Verbal and Written Communication
Recruitment and Training
Data Analysis and Report Creation
Marketing Strategy Development
Strategic Planning and Alignment
Team Leadership and Collaboration
Creative and Decisive Thinking
Project Development and Lifecycle
Experience
03/2016 to 08/2022
Deputy Supervisor of ElectionsMiami-Dade County Elections Department – City, STATE,
Directed overall recruitment, scheduling, and training activities for Early Voting staff and Election Day poll workers in support of Miami-Dade's over 1.5 million registered voters
Supervised 16 FTE staff including 14 professional staff and two clerical staff across three operational sections
Managed 6M FY budget and edited divisional targets, business plan, and budget narrative on annual basis
Established annual Poll Worker Recruitment Campaign and targeted marketing plan
Reintroduced poll worker retention initiatives including rebranding of quarterly newsletter and recognition programs
Successfully lobbied for poll worker raises through Board of County Commissioners
Facilitated procedural updates with division and department leadership in response to federal, state, and local legislative changes
Served as primary author and editor for division-specific reports and records requests as well as county, constituent, and voter correspondence; prepared memoranda, e-mails, and talking points
Created surveys and implemented process improvements in response to survey feedback
Managed divisional HR efforts including staff recruitment, professional development, and performance management; provided oversight for onboarding of 1200 temporary staff through external agency for countywide elections
Co-led poll worker payroll procurement project including development of bid package
Co-led development of training curriculum and content for online training courses via third party learning management system
Served as a member of the Elections leadership team, contributing to strategic, emergent, and policy planning
Served as department liaison for annual United Way fundraising efforts
09/2011 to 12/2015
Director, First Year ExperienceUCLA – City, STATE,
Developed First Year Experience (FYE) programming, True Bruin Welcome marketing, and enhanced Common Book initiatives for 5500 first year students
Supervised the work, professional development, and evaluation of three professional staff, one graduate intern, one .5 FTE shared professional staff and multiple student assistants
Managed FYE's approximate $300,000 in combined programmatic budgets
Co-chaired True Bruin Welcome Committee; liaised with 50+ campus-wide partners in the development of inclusive and community-building co-curricular experiences for first year, transitioning and continuing students; created, edited, and approved all marketing collateral each academic year in partnership with in-house graphic design group for True Bruin Welcome marketing campaign
Chaired Common Book Committee; facilitated book selection process with multiple academic and student affairs partners (faculty, staff, and students); engaged campus partners further in the expansion of the Common Book program to include arts and volunteer service programming (for 5500 first year students and 3100 transfers)
Oversaw FYE and Residential Life's involvement with enrollment management and yield/recruitment events (e.g., student-initiated yield events, Bruin Bound, Bruin Day, Bruin Overnight Experience) for newly admitted first year and transfer students
Assisted in facilitation of strategic planning process within the Office of Residential Life as a trained facilitator, providing and coordinating training for 75+ professional staff with direct reports group and serving as a member of a strategic task group, AY
05/2008 to 09/2011
Associate Director, University Graduate SchoolFIU – City, STATE,
Directed daily operations of the Academic Support Services area for the University Graduate School (UGS) including customer service delivery, staff training and development, student recruitment, dissemination of UGS information, and processing of thesis and dissertation forms as well as the ETD process
Supervised five professional, three administrative, three graduate assistant, and multiple student assistant staff
Contributed to revision of recruitment and communication plans including efforts to increase underrepresented and international student yield through McKnight, McNair, and Fulbright programs
Organized large-scale graduate events including Graduate Student Appreciation Week, New Student Orientation, Open House, and online Graduate Orientation
Authored for internal and external UGS publications; prepared and wrote content and talking points, requested data, and copy edited quarterly and annual reports as necessary (Board of Trustees, Board of Governors, Access & Equity reporting)
Served as a member of the UGS leadership team, contributing to strategic planning, ongoing PeopleSoft module transition(s), annual goal setting and SWOC analyses, and SACS re-accreditation efforts
10/2004 to 05/2008
Assistant Director, Multicultural ProgramsFIU – City, STATE,
Oversaw recruitment and selection processes for scholarship programs, peer mentorship program, and first year student workshop series
Supervised GA dedicated to LGBT initiatives and programming; oversaw university-wide LGBT events including LGBT Welcome Reception, Coming Out Day, Lavender Graduation, Day of Silence, and AIDS Awareness Day
Developed and maintained semester programming and events calendar for MPAS; authored publications, marketing materials, talking points, and office correspondence
Served as a member of the MPAS leadership team, contributing to strategic planning and annual goal setting
Served on the MLK Celebration Committee, chairing the keynote speaker sub-committee
Co-chaired Safe Zone Committee; served on Student Affairs Staff Development Committee, chairing the mentoring and professional development sub-committee; served on Admissions Open House Planning Committee
10/2002 to 10/2004
Coordinator, OrientationFIU – City, STATE,
Assisted with daily operations of Orientation for upwards of 4000 first year and transfer students and 2500 parents and guests
Collaborated with Academic and Student Affairs colleagues on student resource fairs, open houses, and commuter-specific programming
Trained Orientation Peer Advisors on campus resources
Served as editor for the Orientation & Commuter Student Services newsletter and managed content for classifieds.fiu.edu, an off-campus housing database
Education and Training
Expected in to to
Master of Arts: Comparative Sociology FIU - Miami, FL GPA:
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