deputy sheriff it technician resume example with 12+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Insightful Deputy Sheriff with ten years of experience in information technology environment and commitment to maintaining high levels of safety and organization. Proven leader with great and detail-oriented observation skills. Goal-oriented with calm and focused demeanor in stressful situations.
Skills
Critical Thinking
Public Safety
Verbal and Written Communication
First Aid
Criminal Investigations
Problem Solving
Community-Oriented Policing
Interrogation Techniques
Decision Making
Investigative Reports
Public Relations
Highly Professional
Service Schedule Coordination
Software Evaluation
Defect Analysis and Resolution
Attention to Detail
Issue and Resolution Tracking
Troubleshooting Network Issues
Active Listening
Account Administration
Hardware and Software Repair
System Performance Assessment
Collaborative Team Player
Interpersonal Skills
Documentation Development
Error Detection
Organizational Skills
Tracking and Documentation
Technical Troubleshooting
Multitasking and Prioritization
Microsoft Windows and Office
Computer Diagnostics
Friendly and Patient
Work History
Deputy Sheriff/IT Technician, 02/2016 to Current General Dynamics – Goodfellow Air Force Base, TX,
Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
Provided public safety assistance at community events to maintain safe and secure environments.
Investigated incidents and crimes, including evidence collection and witness statements.
Assessed and analyzed data to clarify course of criminal prosecution.
Reduced risk by accurately monitoring and evaluating criminal prosecutorial data while managing crime scenes.
Researched and analyzed crime statistics to maintain awareness and knowledge.
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Managed all on-site and off-site installation, repair, maintenance and test tasks.
Followed safety procedures to avoid injuries in field.
Discussed and recommended service options with customers and explained costs involved.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Patched software and installed new versions to eliminate security problems and protect data.
Monitored systems in operation and input commands to troubleshoot areas.
Removed malware, ransomware and other threats from laptops and desktop systems.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Helped streamline repair processes and update procedures for support action consistency.
Patrol Officer/Community Resource Agency (CRA) Officer, 07/2012 to 02/2016 Panama City Police Department – City, STATE,
Investigated incidents and crimes, including evidence collection and witness statements.
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Backed up patrol officers during difficult stops or to answer complex questions.
Gathered necessary information for court appearances and testified as witness under oath in court.
Monitored crowded public areas and events to mitigate risk and promote safety.
Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
Gave presentations at community groups and public events highlighting work of police officers and special teams.
Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
Patrol Officer, 11/2008 to 07/2012 Panama City Beach Police Department – City, STATE,
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Investigated incidents and crimes, including evidence collection and witness statements.
Backed up patrol officers during difficult stops or to answer complex questions.
Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Monitored crowded public areas and events to mitigate risk and promote safety.
Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
Education
Bachelor of Science: Criminal Justice with, digital forensics, Psychology, Expected in 2018 to Troy University - Troy, AL, GPA:
GPA: 2.9
Associate of Science: Criminal Justice Technology, Expected in 2015 to Gulf Coast State College - Panama City, FL, GPA:
GPA: 3.1
Certifications
Bay County Sheriff’s Office
Basic School Resource Officer Class 2018/40 hours
General Instructor Techniques 2018/60 hours
Panama City Police Department
At Scene Traffic Homicide Investigator 2015/80 hours
Field Training Officer 2014/45 hours
Laser Radar Certification 2013/40 hours
Advanced Roadside Field Sobriety Certification 2013/16 hours
Panama City Beach Police Department
Standardized Field Sobriety Certification 2012/24 hours
Breath Test Operator Certification 2012/16 hours
Agency Inspector Certification 2012/24 hours,
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