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Deputy Sheriff Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Highlights
  • High customer service standards
  • Call center experience
  • Customer service expertise
  • Proficient with Microsoft Office Suite




  • Courteous demeanor
  • Energetic work attitude
  • Adaptive team player
  • Opening/closing procedures
Accomplishments

Customer Assistance

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Computed Data Reports

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Sales

  • Consistently generated additional revenue through skilled sales techniques.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Experience
2009 to Current
Deputy Sheriff City Of Norfolk, Va Norfolk, VA,
  • Created, organized and maintained files, daily case notes and electronic databases.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Attended regular trainings and maintained appropriate certifications.
  • Wrote daily reports that included recommendations for further treatment strategies and diagnostic efforts.
  • Verified warrants, conducted searches and fingerprinted inmates.
  • Record daily activities, and submit logs and other related reports and paperwork to appropriate authorities.
  • Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities.
  • Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.
  • Question individuals entering secured areas to determine their business, directing and rerouting individuals as necessary.
  • Investigate illegal or suspicious activities.
  • Conduct head counts to ensure that each prisoner is present.
  • Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
07/2007 to 2009
Sales Representative Dean Foods Company Orange City, FL,
  • Fielded an average of 50 customer service calls per day.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Recommended and helped customers select merchandise based on their needs.
  • Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
  • Informed customers about sales and promotions in a friendly and engaging manner.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Upsold add-on services to existing customers.
  • Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
  • Addressed customer questions and concerns regarding products, prices and availability.
  • Answered customers' questions about products prices, availability, uses and credit terms.
  • Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
05/2003 to 07/2007
Floor Supervisor Eastern Mountain Sports Selden, NY,
  • Described use and operation of merchandise to customers.
  • Received and processed cash and credit payments for in-store purchases.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Placed special merchandise orders for customers.
  • Created strategies to develop and expand existing customer sales.
  • Shared product knowledge with customers while making personal recommendations.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Worked as a team member to provide the highest level of service to customers.
  • Maintained friendly and professional customer interactions.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Verified that all merchandising standards were maintained on a daily basis.
Education
Expected in June 2003
High School Diploma: General Studies
Thomas Dale High School - Chester, VA
GPA:
Skills
  • Extensive computer skills.
  • Time management skills.
  • Quick learning skills
  • Strong verbal and personal communication skills.
References

Sgt. Jacob Ikenberry Chesterfield County Sheriff's Office

804.878.1225


Dep. Mark Vanderwerker Chesterfield County Sheriff's Office 804.519.0299

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82Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Thomas Dale High School
Job Titles Held:
  • Deputy Sheriff
  • Sales Representative
  • Floor Supervisor
Degrees
  • High School Diploma

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