Deputy Service Associate Resume Example
I have an Associates Degree in Secondary Education. I previously worked for TMC, a migrant headstart program for 5 years as a teacher. I worked as an educational substitute for 2 years post TMC. I also worked with Allstate for a short period and gained experience in insurance quoting, sales, etc...I am a licensed notary public with 1 year experience and recently acquired my Associates Degree in Paralegal Studies. I am currently working with Bridgepoint Insurance Agency and Permit Center as a Deputy Service Associate providing title transfers, vehicle registrations and permits and volunteer to care for my grandparents who suffer from Alzheimers and dementia. Prior to this I worked as a personal care taker for a client with alzheimers disease for 4 years.
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Arcadia Home Care And Staffing – Eaton Rapids , MI
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Implemented brand and demand strategies to meet revenue targets for business services and products
- Investigated and resolved customer complaints to foster satisfaction
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
Bluecross Blueshield Of Tennessee, Inc. – Nashville , TN
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
- Recorded status and duties completed in logbooks for management
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books
- Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
Pacific Medical Centers – Beaverton , OR
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
TMC Education – City , STATE
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Boosted student grasp of materials with weekly tutoring sessions
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
- Administered assessments to determine each student's specific educational and social needs
- Observed and evaluated students' performance, behavior, social development and physical health
- Collaborated with other faculty members to review data and develop instructional strategies to address student learning objectives
- Collaborated closely with peers to create cross-curricular lessons throughout year
- Fostered oral language development and critical thinking skills during literary discussions
- Taught multiple subjects to students with intellectual or emotional disabilities
- Graded and evaluated student assignments, papers and course work
- Promoted student engagement with positive reinforcement techniques and diverse learning strategies
- Worked with other teachers and administrators to evaluate and revise elementary school programs
South Texas College - City, State
South Texas College - City, State
American Association of Notaries
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Resume Overview
School Attended
- South Texas College
- American Association of Notaries
Job Titles Held:
- Deputy Service Associate
- Personal Care Assistant
- Insurance Sales Agent
- Teacher
Degrees
- Associates Degree : Paralegal , 12/2018
Associates Degree : Secondary Education , 11/2010
Licensed certificate : Notary public , 01/2019
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