LiveCareer-Resume
JC
Jessica Claire
, San Francisco, CA (555) 432-1000, resumesample@example.com
Professional Summary

I have an Associates Degree in Secondary Education. I previously worked for TMC, a migrant headstart program for 5 years as a teacher. I worked as an educational substitute for 2 years post TMC. I also worked with Allstate for a short period and gained experience in insurance quoting, sales, etc...I am a licensed notary public with 1 year experience and recently acquired my Associates Degree in Paralegal Studies. I am currently working with Bridgepoint Insurance Agency and Permit Center as a Deputy Service Associate providing title transfers, vehicle registrations and permits and volunteer to care for my grandparents who suffer from Alzheimers and dementia. Prior to this I worked as a personal care taker for a client with alzheimers disease for 4 years.

Skills
  • Self starter
  • Team player
  • Problem solver
  • Bilingual
  • Computer literate
  • Title transfers
  • Vehicle Registrations
  • Permits
  • Customer focused-service
  • Customer service experience
  • Public service
  • Client service
  • Dementia and Alzheimer's knowledge
  • Patient-focused care
  • Compassionate
  • Early childhood education
  • CPR and first aid education
  • Policy quoting and pricing
  • Policy renewal
  • Top-rated sales performance
  • Quotes and sales
  • Auto insurance
  • Data entry
  • Product knowledge
  • Documentation skills
  • Fraud understanding
  • Recordkeeping abilities
  • Document review
  • Appointment setting
Work History
10/2019 to Current Deputy Service Associate Arcadia Home Care And Staffing | Eaton Rapids, MI,
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction
  • Implemented brand and demand strategies to meet revenue targets for business services and products
  • Investigated and resolved customer complaints to foster satisfaction
  • Maintained material and stock levels consistent with business requirements while meeting target capital objectives
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
01/2015 to 05/2018 Personal Care Assistant Bluecross Blueshield Of Tennessee, Inc. | Nashville, TN,
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
  • Recorded status and duties completed in logbooks for management
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
04/2017 to 09/2017 Insurance Sales Agent Pacific Medical Centers | Beaverton, OR,
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
01/2010 to 01/2015 Teacher TMC Education | City, STATE,
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies
  • Boosted student grasp of materials with weekly tutoring sessions
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
  • Administered assessments to determine each student's specific educational and social needs
  • Observed and evaluated students' performance, behavior, social development and physical health
  • Collaborated with other faculty members to review data and develop instructional strategies to address student learning objectives
  • Collaborated closely with peers to create cross-curricular lessons throughout year
  • Fostered oral language development and critical thinking skills during literary discussions
  • Taught multiple subjects to students with intellectual or emotional disabilities
  • Graded and evaluated student assignments, papers and course work
  • Promoted student engagement with positive reinforcement techniques and diverse learning strategies
  • Worked with other teachers and administrators to evaluate and revise elementary school programs
Education
Expected in 12/2018 Associates Degree | Paralegal South Texas College, Mcallen, TX GPA:
Expected in 11/2010 Associates Degree | Secondary Education South Texas College, Mcallen, TX GPA:
Expected in 01/2019 Licensed certificate | Notary public American Association of Notaries, , GPA:

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Resume Overview

School Attended

  • South Texas College
  • South Texas College
  • American Association of Notaries

Job Titles Held:

  • Deputy Service Associate
  • Personal Care Assistant
  • Insurance Sales Agent
  • Teacher

Degrees

  • Associates Degree
  • Associates Degree
  • Licensed certificate

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