Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Sophisticated IT Project and Program leader with vast experience leading the full lifecycle of technology management
Skilled at designing, developing, and deploying major, multi-site technology implementations, application development and quality assurance
Business savvy with technical expertise to effectively manage operations of autonomous or integrated IT departments
Demonstrated strong leadership and team building talents
Strategic thinking innovator able to communicate effectively with all levels of management and cross-functional departments in creating enterprise IT solutions
Highlights
  • Enterprise Project and Program Management
  • Budgeting and resource management
  • Software Development Management
  • Multiple SDLCs and Process Management Methodologies
  • High Performance Team Building
  • Coaching and Mentoring
  • Strategic Leadership
  • Configuration, Change, Release Management
Education
Webster, Expected in 2005 M.B.A : IT Management - GPA : IT Management
University of Maryland , Expected in 1991 Bachelor of Science : Business Management - GPA : Business Management
Florida State University , Expected in 1988 Associates : Chemistry - GPA : Chemistry
Accomplishments
Experience
Hewlett Packard Enterprise - Deputy Program Manager / PMO Manager
, , 06/2013 - Current
Deputy Program Manager of $400+M start up program providing Real Time Location Systems to over 90 medical facilities. Manager of Program Management Office providing oversight and guidance on all processes, quality, configuration management, change management, training, financial management and sub-contracting management. Lead Contract Management function for nationwide, public sector program with 18 individual contracts.   Integral member of Senior Leader team providing oversight of all program functions.  Lead Deployment Operations Managers supporting 15 distinct project teams on projects of $5-45M. Led proposal team for 7 awarded proposals ranging from $2-$45M each. Managed customer relationship and negotiations in extremely delicate situations and provided senior executive leadership routine updates and status dashboards.  
HP Enterprise Services - Integration and Web Application Development Manager
City, STATE, 05/2010 - 06/2013

Senior Leader providing integration management and application development management for Human Resources function supporting 25,000+ customers globally.  Led teams of .net and java developers, windows and Unix system administrators, Configuration and Change Management, Release Management, Project Management, Testing, and Quality Assurance.  Provided overarching leadership to develop, deploy and support applications.  Created standardized processes and methodologies for project management, change management, release management and quality control. HP Enterprise Services provided consulting and thought leadership for the Army Recruiting Center and Human Resources Command.

  • The Integration Team provided ITIL leadership for software development for the extended recruiting and human resources functions Delivered Change Management, Configuration Management, Test Leadership for approximately 15 releases per month Provided strategic leadership for Web Development teams, Test Team and ITIL / ITSM teams Improved reporting and test communication capabilities through streamlined workflow processes Participated in CMMI assessment team through a high maturity assessment Developed CMMI processes for high maturity.
Humana, Inc - Clinical / IT Program Manager
City, STATE, 01/2008 - 01/2010
  • Humana Clinical Care provides clinical care applications to help provide better benefits for their 6.2 million members.
  • The applications teams manage and develop software and patches with 180+ servers and 8 environments.
  • Delivered project portfolio of approximately 45 concurrent projects ranging from $100K to $10M Produced project intake and evaluation methodology to allow better distribution of project assignments of a rolling project volume of over 100 projects Expanded release management to support eight environments and three test cycle supporting both waterfall and agile SDLCs Introduced Project status dashboard to executive leadership showing project status for top 10 major releases and up to 100 minor releases.
Greenebaum Doll & McDonald - Information Services Director
City, STATE, 01/1994 - 01/2008
  • Greenebaum is a premier regional law firm providing corporate legal counsel.
  • Through my tenure, Greenebaum grew from small 3 office law firm to a recognized technology leader with 8 offices and 800 employees.
  • Designed, built and migrated data centers for 8 offices Produced desktop software, imaging and deployment processes and methodologies for 800 workstations on a 3-year cycle Introduced mobile office and later 'bring your own device' approach to legal support removing the legal luddite mentality for technological competitive advantage Developed electronic discovery and legal technology team within the firm.
- Nationwide
, , -
  • Hewlett Packard Enterprise Services provides high end consulting to customers primarily in the Public Sector.
  • The Real Time Location Services (RTLS) program is a start up providing new technology in the location services realm for medical facilities.
  • Introduced processes for change, release and catalog management for 150 engineering changes and 1500 catalog items Established organization design and staffing for $500M+ program Developed contract management methodologies and supported over 100 contract modifications and proposals Grew program from $20M to $300M through contract awards Delivered and tracked over 100 contract deliverables Sold over $100M of new contract work.
Skills
Government / Military, Healthcare, Legal, Technology, Location Systems, Insurance RemedyForce, Serena Business Manager, Interwoven Document Management, ZENWorks, Thomson Elite, WestKM, Lawport, DocX, MacPac, Quality Center (ALM), Load Runner, Quick Test Pro, CaliberRM, Clarity, MS Project ITIL, SDLC, PMI/PMP, Agile / Scrum, CMMI Change Management, Configuration Management, consulting, contract management, Hewlett Packard,  Human Resources,  ITIL, Leadership, law, legal, healthcare, insurance, Enterprise, organization design, Clinical Care, processes, proposals, Real Time Location Systems, RFID, recruiting, network design, software development, staffing, strategic, Web Development, workflow design, SQA, software testing, ALM,  performance testing, insurance
Additional Information
  • Prior Top Secret Clearance (adjudicated 2/13)

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Resume Overview

School Attended

  • University of Maryland
  • Florida State University

Job Titles Held:

  • Deputy Program Manager / PMO Manager
  • Integration and Web Application Development Manager
  • Clinical / IT Program Manager
  • Information Services Director
  • Nationwide

Degrees

  • M.B.A
  • Bachelor of Science
  • Associates

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