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deputy clinical officer resume example with 19+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Experienced in organizational management for contract, non-profit, for profit, military programs and start-ups with emphasis on mental health. Expertise in networking, community collaboration, DEIB and rapport building to ensure success of program initiatives. Ability to cultivate and maintain an effective working relationship with all levels of employees. A change agent in communities and organizations around improving personal and organizational wellbeing.

Experience
03/2022 to 05/2023
Deputy Clinical Officer Fulshear Treatment To Transition City, STATE,
  • Facilitator of change to policies or procedures to improve operations for a national non-profit
  • Provided innovative strategic concepts to increase effectiveness in a small start up enviroment.
  • Ensured clinical service stayed within or below 5% of Annual Budget
  • Realigned Clinical Intake department to optimize staffing efficiencies and reporting structures.
  • Created business plans for Fee for Service contracts that would achieve financial goals while meeting client and partner expectations.
  • Implemented and managed new clinical partner training program including provision of continuing education.
  • Effectively repaired and developed relationships with significant funding partners in public and government agencies.
  • Trained and mentored 5 Clinical staff on correct procedures to maximize efficiency and protect public trust.
12/2020 to 02/2023
Mental Behavioral Health Director/Consultant Do To Rise, RISE, LLC, VEBA City, STATE,
  • Served as the subject matter expert for all mental health indicatives for the organization and the school districts they served, totaling over 150,000 people.
  • Identified care gaps, issues, and problems with the current mental behavioral healthcare system with regard to access, quality, and effective treatments
  • Provided effective, evidence based, sustainable solutions and opportunities for stakeholders
  • Act as a Liaison and lead for external provider groups, insurance carriers, or consultants to facilitate
  • Analyzed, assessed, proposed, and developed a successful program for a mental health initiative/system for multiple school districts
  • Trained and developed skills for internal personnel and third-party personnel on topics and procedures related to mental behavioral health
  • Advised and collaborated with the management team on process improvement, data analysis, and overall quality assurance of the mental behavioral health initiatives.
02/2019 to 04/2021
Counseling and Advocacy Program Supervisor Naval Base Ventura County City, STATE,
  • Supervised and managed 14 behavioral health personnel who provided services to 15,000 service and family members
  • Planned, directed, coordinated and monitored multiple behavioral health services and programs and complied with CA and federal government licensure, certification, accreditation and statutory requirements.
  • Ensured the 24 hour response and coordination of care for family violence related cases as regulated by DoD regulations for Family Violence
  • Served as the Installation and military command subject matter expert for Family violence related items
  • Served as liaison with Naval Commands, Medical Treatment Facility providers, and community partners to develop MOUs, coordinate care and ensure effective implementation of program services
  • Monitored and administered 1M+ budget for the Counseling and Advocacy Program
  • Designed and implemented program policies, frameworks and toolkits for change management processes.
  • Analyzed program effectiveness to optimize workflows.
09/2017 to 02/2019
FOCUS Resiliency Trainer UCLA, Families Overcoming Under Stress City, STATE,
  • Provided resiliency training to service members and their families through an evidence based program focusing on military deployment, post traumatic stress, wounded, ill, and injured family transitions, and emotional regulation in the Special Operations community
  • Provided and evaluated trainings, informational briefs, and educational workshops
  • Engaged in intergraded/collaborative care with medical and mental health professionals in public and governmental agencies
  • Mentored new employees on procedures and policies to maximize team performance
  • Collected and maintained data for quality assurance and fidelity of the FOCUS model in an effort to evaluate effectiveness.
08/2013 to 09/2017
Behavioral Health Branch Head Marine Corps City, STATE,
  • Supervised a interdisciplinary team (30-40) of social science professionals engaged in the prevention, intervention and treatment of child abuse, domestic violence, substance abuse, crisis response , suicide related behaviors, and overall personal growth
  • Lead integration efforts of behavioral health programs to ensure headquarters initiatives are effectively implemented and evaluated
  • Provided oversight and management of several (4) Behavioral Health Programs serving over 25,000 Marine, family members and civilains
  • Launched new Community Counseling program, to support evidence based Suicide Prevention and overall wellness services to Marines and their families.
  • Successfully lead team organization through national accreditation and certification process.
  • Served as liaison with Marine Corps Commands (Active duty, Wounded Warrior, Reserve), Medical Treatment Facility and community partners to coordinate care and ensure effective implementation of program services
  • Chaired inter-disciplinary meetings, delivered briefs, and provided regular correspondence with all partners and Command leadership in relation to behavioral health services
  • Formulated, administered and monitored the 3M+ budget for all Behavioral Health Programs
01/2011 to 08/2013
FOCUS Site Director UCLA Health City, STATE,
  • Lead a multi-site resiliency program for 4 military installations, serving over 120,000 service and family members
  • Ensured execution of an evidence based therapeutic prevention and resilience building capability in accordance with program standards
  • Served as a point of contact for UCLA and all four branches for military service (Army, Air Force, Marine Corps and Navy) to ensure continuity of care of clients and overall program operation
  • Provided resiliency training to service members and their families focusing on military deployment, post traumatic stress, wounded, ill, and injured family transitions, and emotional regulation
  • Served as liaison with military commands, medical providers, and community partners to develop MOUs, coordinate care and ensure effective implementation of program services
  • Provided and evaluated trainings, informational briefs, and educational workshops
  • Collect and maintained data for quality assurance and fidelity of the FOCUS model
  • Created and executed strategic plans
12/2003 to 12/2010
Therapist Awakening Counseling Center City, State,
  • Provided assessment and treatment services for military service members, families, children, couples and groups; with focus on life stress, post traumatic stress, stage of life adjustments, attachment, substance abuse and depression issues
  • Provided consultations and trainings for military leaders, businesses and non-profit organizations on stress management and positive relational growth strategies
  • Developed an internship program for post graduate Marriage and Family Therapist Interns
  • Provided supervision and educational support for interns gaining clinical hours
  • Responsible for daily operations of the private practice: office management, billing and scheduling.
Skills
  • Organizational Change Management Leader
  • Strategic Planning Expertise
  • Diversity, Equity, Inclusion and Belonging (DEIB)
  • Government Policy Expertise
  • Clinical Quality Improvement
  • Risk Reduction/Suicide Prevention
  • Behavioral Healthcare Innovation
Education and Training
Expected in 01/2001 to to
Master of Arts: Marriage and Family Therapy
University of San Diego - ,
GPA:
Expected in 01/1994 to to
Bachelor of Arts: Psychology
Azusa Pacific University - ,
GPA:
Expected in to to
License California Marriage and Family Therapist:
- ,
GPA:
MFC 45789
Activities and Honors
  • Awarded Civilian Service Achievement Medal, Department of the Navy, 2021
  • Presenter and Lead Facilitator in Navy Region Southwest DEIB Program Development, 2020
  • Guest speaker, NBC San Diego news, "Heart Health and Mental Health", 2021
  • Presenter for the Effective Counseling for Military Clients and Families Conference sponsored by the USD Schools of Leadership and Counseling Programs Leadership
  • Member, California Marriage and Family Therapy Association

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Resume Overview

School Attended

  • University of San Diego
  • Azusa Pacific University

Job Titles Held:

  • Deputy Clinical Officer
  • Mental Behavioral Health Director/Consultant
  • Counseling and Advocacy Program Supervisor
  • FOCUS Resiliency Trainer
  • Behavioral Health Branch Head
  • FOCUS Site Director
  • Therapist

Degrees

  • Master of Arts
  • Bachelor of Arts
  • License California Marriage and Family Therapist

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