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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly focused and ambitious financial services professional bringing 10+ years experience driving DE&I objectives. Proven track record for creating an inclusive work place for employees implementing change agent programming targeting the development, retention and advancement for under-represented groups.

Skills
  • Employee engagement & Leadership
  • Team Development
  • Stakeholder Management
  • Business Process & Analysis
  • Project Management
  • Investment Bank Operations
  • New Products
  • Risk and Control
  • Negotiation
  • Diversity Equity & Inclusion Professional
Education
University of Connecticut Stamford, CT, Expected in BA Psychology : - GPA :
Sacred Heart University Fairfield, CT, Expected in MBA : - GPA :
Certifications
  • Lean Green Belt Certification, Villanova University - Jan 2011
  • Series 99, Financial Industry Regulatory Authority - Jul 2012
  • Operational Risk Manager Certificate, PRMIA - May 2015
  • High Performing VP Leadership Program, Barclays - Jun 2021
  • Management Accelerator Program, McKinsey & Company - Jan 2022
Experience
Northern Trust - Deputy Chair Black Professionals ERG
Stamford, CT, 12/2017 - Current
  • Federal Home Loan Bank of San Francisco - presented training on Employee Resource Group (ERG) best practices to executive direct reports of the CEO and ERG Chairs.
  • Race At Work Action Plan - collaborate with senior leadership to develop measurable goals aligned to Inclusiveness and Belonging, deliver quantifiable impact and execute DE&I strategy.
  • Attract Diverse Talent - implement intern strategies in collaboration with HR to diversify talent pool of campus recruiting increasing offer/acceptance rate to 80% from 10%.
  • Mentor Program - designed a 1:1 program that has engaged over 200 senior leaders and ERG members.
  • D&I Tool Kit Resource for Managers - developed a guide for hiring managers and created score card dashboard to align to the firms DE&I ambitions.
  • Diverse External Engagement, The Collective - Co-Chair a group of over 20+ financial institutions (including the top 10 Wall Street firms) developing thought leadership content, creating best practice for ERG leaders and raising over $30k to address food insecurity for over 1400+ individuals in NYC.
  • Corporate Social Responsibility - Project managed Barclays Summer Leadership Program and secured a $25k grant for over 50 Asian, Black and Hispanic students for college preparation and career development.
  • On Going Employee Engagement - Host Programming for over 500+ employees spanning International Women's Day, Black History Month and Social Innovation.
  • Career and Visible Leadership - launched video series to profile colleagues career journeys and oversee focus groups to develop strategies for Ops leadership.
State Of Indiana - Global Head of Operations Product Governance
Bloomington, IN, 12/2014 - Current
  • Lead the Global Team of employees in EMEA, APAC and AmJessicas on the introduction of new product reviews, standards, and best practices enforcing governance policies for Operations.
  • Establish reporting requirements, champion for infrastructure teams and conduct thorough due diligence while mitigating new or incremental risks.
  • Conduct staff evaluations, determine promotions and reductions in workforce.
  • Implement Salesforce work flow engagement tool from conception to completion for over 230 stakeholders driving score card metric for an optimal on time response rate of 82% from 44%.
  • Regularly access the development of team members identifying opportunities for stretch assignments through support of day to day and program initiatives.
Barclays - Risk and Control Manager
City, STATE, 12/2010 - 12/2014
  • Oversaw integrity of balance sheet substantiation and new product services.
  • Performed audit coordination for Operations IB related Custody and SOX reviews.
  • Led processing and settlement deficiencies on a monthly basis and worked with various Ops line teams to develop remediation measures.
Louis Dreyfus Commodities - Contract Compliance Manager
City, STATE, 01/2008 - 12/2010
  • Created issue and recommendation reports to leadership and auditing team, identifying areas requiring additional support.
  • Negotiated derivative and transactional confirmations to manage contractual risk to ensure the validity of economic terms and conformity to corporate policies.
  • Developed strategic long and short term budget plans driving down costs and Full Time Employee (FTE) targets.
  • Organized initiatives, drafted documentation and enforce compliance with best practices.
Company Name - Associate
City, State, 05/2006 - 03/2008
  • Collaborated across Sales, Trading, Legal, Credit and Compliance to ensure integrity and accuracy of trade and contractual risk for the Commodities desk.
  • Increased Straight Thorough Processing (STP) for outgoing confirmations by 30%.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed ongoing quality checks on commodity products, closely following strict quality assurance guidelines.
Activities

Panelist, Women's Bond Club (2020)

Member, Women's Bond Club (2020 - Present)

Co-Lead, The Collective (2020 - Present)

Mentor, iMentor (2019 - Present)

Awards
  • Working Mother Media 2020
  • EMPower Minority Role Model 2020
  • Diversity Network Excellence 2021

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Resume Overview

School Attended

  • University of Connecticut
  • Sacred Heart University

Job Titles Held:

  • Deputy Chair Black Professionals ERG
  • Global Head of Operations Product Governance
  • Risk and Control Manager
  • Contract Compliance Manager
  • Associate

Degrees

  • BA Psychology
  • MBA

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