Qualified Shift Leader with at least 10 years in fast-paced customer service. Personable and professional under pressure. Motivated customer service specialist with over 10 years customer service experience in a fast-paced, team-based environment. Shift leader excelling at customer satisfaction and retention. Flexible and hardworking in deadline-driven environments. Exceptional customer service professional who addresses inquiries and resolves problems as they arise. Has great Clerical skills. Knows a lot about Word and is willing to learn more about Excel. Skilled at compiling and analyzing field data, updating databases and keep owners notified of changes. Competent in defending assessments in diverse legal proceedings. Gifted in oral and written communication and possessing detail-oriented, hardworking nature. Flexible in helping out other offices. I have worked in the Collectors office numerous times posting payments.
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