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Deputy Assessor Resume Example

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DEPUTY ASSESSOR
Professional Summary

Qualified Shift Leader with at least 10 years in fast-paced customer service. Personable and professional under pressure. Motivated customer service specialist with over 10 years customer service experience in a fast-paced, team-based environment. Shift leader excelling at customer satisfaction and retention. Flexible and hardworking in deadline-driven environments. Exceptional customer service professional who addresses inquiries and resolves problems as they arise. Has great Clerical skills. Knows a lot about Word and is willing to learn more about Excel. Skilled at compiling and analyzing field data, updating databases and keep owners notified of changes. Competent in defending assessments in diverse legal proceedings. Gifted in oral and written communication and possessing detail-oriented, hardworking nature. Flexible in helping out other offices. I have worked in the Collectors office numerous times posting payments.

Work History
Deputy Assessor, 03/2017 to Current
Maries County Courthouse – Vienna, Missouri
  • Gathered and documented details about each property, including type of construction, methods used and important details to facilitate accurate assessments.
  • Completed inspections of properties and property improvements to determine market values.
  • Inspected new construction sites to establish current values in line with market trends in [Type] region.
  • Making updated parcel maps
  • Making changes to Assessment lists, updating addresses.
  • Direct calls to the appropriate extension.
  • Set appropriate cash values for personal and real estate properties.
  • Changes AG values in computer.
  • Completes 948 forms for people that get a property tax credit.
Shift Leader , 02/2013 to 03/2017
Mobil On The Run ( Wallis Oil) – Saint James, MO
  • Recommended alternative items if product was out of stock.
  • Communicated all store initiatives and promotions to customers to generate return business.
  • Replenished supplies, bags and other materials at each cash wrap.
  • Participated in physical inventory counts every month.
  • Learned, referenced and applied product knowledge information.
  • Asked open-ended questions to assess customer needs.
  • Designed displays to make the store experience interactive, engaging and reassuring.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Helped drive sales goals and achieve monthly quotas.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Directed calls to appropriate individuals and departmenanliness and presentation of stock room and production floor.
  • Executed in-season pri
  • Processed 10 or more daily invoices and billed renewed invoices to clients.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
Shift Leader, 12/1995 to 03/2000
Dons Place – Ellington, MO


  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Processed 10 daily invoices and billed renewed invoices to clients.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Directed calls to appropriate individuals and departments.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Helped drive sales goals and achieve monthly quotas.
  • Routinely answered customer questions regarding merchandise and pricing.
Skills
  • Trusted key holder
  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Training development aptitude
  • Proficient in cash management
  • Cash flow management
  • Credit card processing
  • Customer-oriented
  • Excellent time management skills
  • Effective workflow management
  • Customer-focused
  • Inventory control
  • Exceptional telephone etiquette
  • Organized multi-tasker
  • Able to lift 50 pounds
  • Friendly and helpful
  • Valid MO driver's license
  • Good with numbers and math
  • Dedicated team player
  • Computer literate
Education
High School Diploma: 1998
Southern Reynolds County R2 - Ellington, MO
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Resume Overview

Companies Worked For:

  • Maries County Courthouse
  • Mobil On The Run ( Wallis Oil)
  • Dons Place

School Attended

  • Southern Reynolds County R2

Job Titles Held:

  • Deputy Assessor
  • Shift Leader

Degrees

  • High School Diploma : 1998

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