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Dependency Case Manager Resume Example

Resume Score: 80%

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DEPENDENCY CASE MANAGER
Professional Summary
Merchandising professional successful at representing consumer tastes and needs in the retail market. Accurately assesses competition and seeks effective ways to boost sales and reinforce client brands.
Skills
  • Customer service-oriented
  • Markdown procedures
  • Inventory control
  • Pricing controls
  • Retail sales professional
  • Excellent communication skills
  • Planogram design
Work History
Dependency Case Manager10/2015 to Current
Children's Home Society – 1000 W Tharpe St Tallahassee, FL 32303

Supplies crisis intervention and substance abuse services to patients in the community.

Interviews and evaluates clients, including conducting safety and risk assessments.

Refers clients to social services agencies.

Maintains regular contact with clients, including visiting clients' homes.

Assesses clients for abuse and neglect and compiled documentation for court reports.

Writes reports and case summaries and compiled work records, including required statistics.

Collaborates with court, law enforcement and community providers.

Delivers comprehensive therapeutic services to children, adolescents and adults involved with child welfare and prevention services.

Testifies under oath to help the court make custody decisions.

Advocates for children and families.  

Footwear Merchandising and Pricing Lead06/2013 to Current
Sears – Tallahassee, FL

Responsible for assisting in the operation of Sears facility.

Driving sales and ensuring compliance with the company policies and procedures.

Providing supervision and development opportunities for all store hourly associates.

Provides disciplined leadership including setting clear expectations and holding and holding the team accountable for results.

Executes customer focused strategies, policies and programs as measured by customer satisfaction.

Consistently delivers acceptable results as measured by the location balance scorecard with an intense focus on customer service and sales growth.

Manage stock room operations to ensure that new merchandise gets to the sales floor in a timely manner.

Drives various sales metrics including sales per hour, protection agreements, credit applications and contribution per hour per company standards. 

Bank Teller01/2012 to 08/2012
JP Morgan Chase Bank – Champaign, IL

Cashed checks and paid out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

Received checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

Entered customers' transactions into computers to record transactions and issue computer-generated receipts.

Balanced currency, coin, and checks in cash drawers at the end of shifts, and calculated daily transactions using computers, calculators, or adding machines.

Examined checks for endorsements and to verify other information such as dates, names, identification of the person receiving payments and the legality of the documents.

Prepared and verify cashier's checks.

Counted currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or Federal Reserve Bank.

Processed transactions such as teller transactions, night deposits, and mail deposits.

Opened and closed customer accounts. 

Education
Bachelor of Science: Psychology 2014Florida A&M University - Tallahassee, FL
Associate of Arts: Psychology 2011Parkland College - Champaign, IL
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Resume Overview

Companies Worked For:

  • Children's Home Society
  • Sears
  • JP Morgan Chase Bank

School Attended

  • Florida A&M University
  • Parkland College

Job Titles Held:

  • Dependency Case Manager
  • Footwear Merchandising and Pricing Lead
  • Bank Teller

Degrees

  • Bachelor of Science : Psychology 2014
    Associate of Arts : Psychology 2011

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