Hardworking retail management professional versed in all aspects of running a store, including opening and closing procedures, , merchandising, operations, and specialty experience.
I have exceeded my sales goal in Garden, Lumber and Kitchen and Bath. Last year in Garden I beat sales plan by nearly $700,000 or 9%, helping my store beat sales plan by 9% and having the highest success share pay out in the store's history totaling $50,000. When I was the supervisor in Lumber Building Materials I was one of the few stores to beat sales plan and comp so the merchant sent my department "Lumber Dog" hats. I missed sales plan in Building Materials by $240,000, but still managed to make GMROI, gross margin, and turns. I accomplished this by having a strong partnership and great communication with my Pro Desk supervisor. While in Kitchen and Bath I made sales plan every month and was up by $100,000 by the time I was moved to Freight Team supervisor.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved issues.Developed and trained employees engaged in sales, inventory, freight, and specialty.
Provided excellent customer service by pulling all deliveries and maintaining will calls. Took the opportunity to learn how to run lumber, Pro Sales, and Tool Rental.
I was responsible for packing out left over freight and Packing down department of the week and garden recovery.
Taught and managed employees at the Beach and Waterpark at two different restaurant locations and worked as a banquet and short order cook at the hotel during the off season
Cooked and served and maintained on course quick stops. Provided excellent member services at club house by learning the families that frequented the clubhouse
Worked at various concession stands and restaurants at the beach and water park
Graduated with 88% GPA and was a member of the Key Club and FCA.
Attended Gainesville State College for three years. I was a member of the SIFE(students in free enterprise) club and was a college ambassador responsible for showing the school to the prospective students and their families.
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