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Department Supervisor Resume Example

Resume Score: 70%

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DEPARTMENT SUPERVISOR
Summary

Hardworking retail management professional versed in all aspects of running a store, including opening and closing procedures, , merchandising, operations, and specialty experience.

Highlights
  • Have been the leader of two successful inventory teams the last two years
  • Responsible for opening and closing store, and front end

  • I have always taken manager calls and made myself a "go to" person for management and associates
  • Focus on development of my associates and Department Supervisors through leadership and fostering two way dialog
  • I am always upbeat and energetic which i believe makes for a better workplace and higher output by associates
  • Proficient at front end, service desk, receiving, millworks, pro sales, tool rental.
Accomplishments
  • 2 + years Key Carrier
  • 3 year Lift Equipment Trainer
  • Reduced shrink in first year in garden by over 0.5% or $25,000
  • Highest comp% in Midsouth region in 2012 for Inside Garden
  • Highest comp% in District 235 for Live Goods 2012
  • Won best stats 2 times in lumber and 3 times in Garden

I have exceeded my sales goal in Garden, Lumber and Kitchen and Bath. Last year in Garden I beat sales plan by nearly $700,000 or 9%, helping my store beat sales plan by 9% and having the highest success share pay out in the store's history totaling $50,000. When I was the supervisor in Lumber Building Materials I was one of the few stores to beat sales plan and comp so the merchant sent my department "Lumber Dog" hats. I missed sales plan in Building Materials by $240,000, but still managed to make GMROI, gross margin, and turns. I accomplished this by having a strong partnership and great communication with my Pro Desk supervisor. While in Kitchen and Bath I made sales plan every month and was up by $100,000 by the time I was moved to Freight Team supervisor.

Experience
Department Supervisor Feb 2010
The Home Depot - Gainesville, GA

Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved issues.Developed and trained employees engaged in sales, inventory, freight, and specialty.

Delivery PullerJul 2008 to Feb 2010
Home Depot - Gainesville, Georgia

Provided excellent customer service by pulling all deliveries and maintaining will calls. Took the opportunity to learn how to run lumber, Pro Sales, and Tool Rental.

Freight TeamMar 2008 to Jul 2008
Home Depot - Gainesville, Ga

I was responsible for packing out left over freight and Packing down department of the week and garden recovery.

Food and Beverage SupervisorApr 2006 to Mar 2008
Lake Lanier Islands Resort - Buford, GA

Taught and managed employees at the Beach and Waterpark at two different restaurant locations and worked as a banquet and short order cook at the hotel during the off season

ServerAug 2005 to Apr 2006
River Club Golf Course - Suwanee, GA

Cooked and served and maintained on course quick stops. Provided excellent member services at club house by learning the families that frequented the clubhouse

Food and Beverage employeeMay 2005 to Aug 2005
Lake Lanier Islands Resort - Buford, GA

Worked at various concession stands and restaurants at the beach and water park

Education
High School Diploma, College Prep2005North Gwinnett High School - Suwanee, GA, U.S

Graduated with 88% GPA and was a member of the Key Club and FCA.

Associate of Arts, Business AdminGainesville State College - Gainesville, GA, U.S

Attended Gainesville State College for three years. I was a member of the SIFE(students in free enterprise) club and was a college ambassador responsible for showing the school to the prospective students and their families.

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Resume Overview

Companies Worked For:

  • The Home Depot
  • Home Depot
  • Lake Lanier Islands Resort
  • River Club Golf Course

School Attended

  • North Gwinnett High School
  • Gainesville State College

Job Titles Held:

  • Department Supervisor
  • Delivery Puller
  • Freight Team
  • Food and Beverage Supervisor
  • Server
  • Food and Beverage employee

Degrees

  • High School Diploma , College Prep 2005
    Associate of Arts , Business Admin

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