Detail-oriented Manager that keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Skills
Vendor management
Supply and inventory management
Department Head
Staff development
Training and mentoring
Departmental activities
Supervisor
Retail
Order processing
First Aid/CPR
Rules and regulations
Forklift Certified
Experience
Department Manager/Team Lead Stocking 1/2, 05/2014 - Current Michael Kors – Salt Lake City, UT,
Worked closely with sales associates to complete tasks.
Followed safety protocols and company processes and procedures.
Enforced safety rules and other policies to protect employees and minimize company liability.
Delegated daily tasks to team members to optimize group productivity.
Monitored team progress and enforced deadlines.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Supervised [Number] full-time and [Number] part-time employees.
Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Handled shift overstock, restocking and inventory control.
Fostered positive employee relationships through communication, training and development coaching.
Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Gathered business requirements from users to convert to technical requirements.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
Documented production levels and materials used to keep management informed.
Assistant Manager, 12/2018 - 07/2019 Menasha Corporation – Tracy, CA,
Delegated daily tasks to team members to optimize group productivity.
Organized schedules, workflows and shift coverage to meet expected business demands.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Recruited and hired qualified candidates to fill open positions.
Worked closely with customers to understand needs and resolve diverse issues.
Oversaw daily operations, maintenance and administration of various properties.
Maintained current understanding of company offerings to better serve customers and team members.
Collaborated closely with management team to roll out functional and strategic initiatives.
Managed and motivated [Number] employees.
Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
Prioritized and delegated tasks for efficient completion within team environment.
Evaluated performance of team members and provided consistent coaching to improve skills.
Organized working processes between department supervisors cutting wasted time and materials.
Assisted with planning and developing company initiatives and projects.
Assisted manager in planning and implementing strategies to attract customers and maximize sales.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Floor Lead, 06/2011 - 04/2014 Catipillar – City, STATE,
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Forklift
Waste Hazard Licensed
Home Theater Associate/Assistant Manager, 04/2005 - 12/2011 Best Buy – City, STATE,
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project demand.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Assisted with developing and implementing marketing strategies to improve sales and profitability.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Recruited and hired qualified candidates to fill open positions.
Worked closely with customers to understand needs and resolve diverse issues.
Oversaw daily operations, maintenance and administration of various properties.
Maintained current understanding of company offerings to better serve customers and team members.
Education and Training
High School Diploma: , Expected in 06/2005 - Neuqua Valley - Naperville, IL, GPA:
: Business Administration And Management, Expected in - Lewis University - Romeoville, IL GPA:
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