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Department Manager of Produce Resume Example

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DEPARTMENT MANAGER OF PRODUCE
Professional Summary

Customer Service position with a growth-oriented company offering opportunities for advancement and professional development. Qualification highlights include competence using software including Windows, Word, PowerPoint, E-mail, and the Internet, effective management, technical, and supervisory skills, demonstrating ability to meet the needs of patrons, dependable, hard-working, reliable, and punctual, recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up, and work well as a team member or independently, met or exceeded all performance goals to date.

Attentive supervisor with 11 years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.

Skills
  • Oral Communication
  • Multicultural Understanding
  • Maximizing Productivity and Profits
  • Management/Administration
  • Leadership
  • Problem Solving
  • Team Motivation
  • Attention to detail
  • Communications skills
  • Customer service
  • Bilingual English/Spanish
  • Filing
  • Innovation
  • Inventory control
  • Office equipment
  • Office Management
  • Prescription refills
  • Quality Control
  • Receiving
  • Retail Experience
  • Safety
  • Sales Experience
  • Shipping
  • Telephone
  • Warehousing
  • Workflow
Work History
Department Manager of Produce / / Walmart - North Dartmouth, MA / 01.2014 - Current
  • Improved quality processes for increased efficiency and effectiveness
  • Evaluated suppliers to assess quality, timeliness, and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures
  • Evaluated data on stock levels, customer sales, and other factors assessed trends and reported on findings to help senior management make effective operational decisions
Packaging Line Operator / / Pilgrim's Pride - Mt. Pleasant, TX / 01.2009 - 01.2013
  • An ensured efficient operation for receiving imports, stock allocations, inventory controls, order picking and packing, and all aspects of shipping customer orders on timely and cost-effective basis
  • Promoted safety awareness and professional working environment
  • Skilled in all aspects of warehousing and inventory control
  • Achieved immediate and long-term goals Intec Solutions, Barceloneta, P.R
  • Applied labels and transferred products to final shipping area with smooth and consistent flow focused on synchronizing operations and meeting timetables
  • Removed finished products from machines and separated rejected items based on standard grading qualifications
Administrative Assistant/Sales / / Intec Solutions Inc. - Barceloneta, PR / 01.2003 - 01.2006
  • Communicated with customers daily.
  • Communicated information clearly and accurately.
  • Committed to the assistance and support of others while maintaining a cheerful and helpful attitude.
  • Recognized for outstanding and timely follow-up on data input.
  • Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems.
  • Possess effective communications skills, and work well with others at all levels.
  • Administered the daily operation of retail store.
  • Achieved consistently high client satisfaction ratings.
  • Accurately handled cash and deposits.
Administrative Assistant/Sales/Customer Service / / Soft And Creamy - Ponce, P.R / 01.1999 - 01.2003
  • Coordinated with all departments ensuring smooth operation
  • Coordinated workflow through various departments
  • Created and closed work orders for specific maintenance and custodial tasks
  • Answered incoming calls, made appointments, and called in prescription refills
  • Accepted increasing responsibility demonstrating flexibility and ability to learn quickly
  • Accomplished in supporting sales, management, and engineering professionals
  • Maintained close customer contact using diplomacy and professionalism
  • Skilled in multiple filing methods
  • Purchased and maintained office equipment
  • Answered calls, entered data, faxed, typed, and made outbound follow-up calls
  • Reviewed and prepared correspondence
  • Screened telephone calls for management
  • Greeted new and established clients in professional and enthusiastic manner ensuring that they were treated as valued customers
Education
Interamerican University of Puerto Rico - Ponce, PRSome College (No Degree): Biomedical Science
  • Completed 2 years of coursework
  • Majored in Biomedical Science
Alfredo Sanchez High School - Ponce, PR / 05.1997High School Diploma
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Resume Overview

Companies Worked For:

  • Walmart
  • Pilgrim's Pride
  • Intec Solutions Inc.
  • Soft And Creamy

School Attended

  • Interamerican University of Puerto Rico
  • Alfredo Sanchez High School

Job Titles Held:

  • Department Manager of Produce
  • Packaging Line Operator
  • Administrative Assistant/Sales
  • Administrative Assistant/Sales/Customer Service

Degrees

  • Some College (No Degree) : Biomedical Science
    High School Diploma

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