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Dedicated and hardworking [Job Title] able to lead and motivate retail workers to provide exceptional service every time. Knowledgeable about all aspects of store operations and able to target improvements and enhance operations. Ready for new professional challenges and seeking career-oriented position.
Responsive team leader with strong [Type] background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Customer service-oriented professional with enthusiastic personality and skills in [Skill] and [Skill]. Ready to apply experience in [Area of expertise] in retail position with exciting organization.
Insightful [Job Title] with [Number] years of experience leading operations by directing daily activities. Proven track record of developing targeted business operations plans, implementing improvements and overseeing [Area of expertise]. Decisive leader highly competent in establishing and achieving ambitious goals and quality standards.
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- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Established work priorities to meet contractual obligations for schedule and installations.
- Assessed, optimized and elevated operations to target current and expected demands.
- Fostered strong relationships with [Type] customers and suppliers by [Action] and maintaining communication.
- Implemented process improvements based on identification of productivity or quality issues.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Managed daily operations, including supervising multiple team members across [Number] locations.
- Managed [Number] departmental associates to provide optimal productivity for multi-building campus.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Conferred with subordinate managers each day to assess needs and optimize activities.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Conducted performance reviews providing coaching and feedback to benefit both company and employee.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Assessed, optimized and elevated operations to target current and expected demands.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Utilized excellent math skills to maintain accurate inventory levels.
- Performed opening and closing duties as part of management team, including cash management.
- Coached, trained and mentored new team members and manager trainees.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Coordinated work schedules and distributed tasks to [Number] employees in [Type] department.
- Supervised [Number] full-time and [Number] part-time employees.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Assessed, optimized and elevated operations to target current and expected demands.
- Worked closely with sales associates to complete tasks.
- Delegated work to staff, setting priorities and goals.
- Coached, trained and mentored new team members and manager trainees.
- Performed opening and closing duties as part of management team, including cash management.
- Coordinated work schedules and distributed tasks to [Number] employees in [Type] department.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Supervised [Number] full-time and [Number] part-time employees.
Pennsylvania State University - University Park, PA
Business & Public Administration Option
Sociology Minor
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Resume Overview
School Attended
- Pennsylvania State University
Job Titles Held:
- Department Manager - GM, Operations, & CS
- Department Manager - Satellites & Athletic Events
- Assistant Department Manager - Satellites & Events
Degrees
- Bachelor of Science
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