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department manager resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Very good at taking charge, holding people accountable, as well as coaching and training. Over 10 years of experience in high volume stores. Increasing sales and merchandizing are my specialties. Very approachable manager and willing to get dirty and work side by side to set standards. Looking forward to growing with your company.

Keep employees and department on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Professional Department Manager recognized for outstanding talent for hiring, training and motivating top talent. Dynamic leader with proven ability to increase sales and meet performance goals.

Focused Manager with over 15 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Dedicated Department Manager with undeniable service, employee development and interpersonal skills coupled with more than 15 years of experience. Bilingual and comfortable working with people of all personalities.

Forward-thinking manager proficient in generating high-quality efficient work by leveraging tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Created system for top stock that was noticed and taken national wide with Lowes
  • Increased sales 76% over a year
  • In charge of inventory prep and inventory or several years
  • Have trained several employees
  • Always join the safety team
  • Covered several departments as manager
  • Closing
  • Inventory
  • Law Enforcement
  • Math
  • Office
  • Organizing
  • Safety
  • Sales
  • Scheduling
  • Supply and inventory management
  • Vendor management
  • Rules and regulations
  • Training and mentoring
  • Staff development
  • Departmental activities
  • Order processing
  • Issue and conflict resolution
  • Brand management
  • Contract development and management
  • Key accounts and territory management
  • Inventory management
  • Process improvement
  • Project organization
  • Operational improvement
  • Business operations
  • Problem resolution
  • Customer service
  • Supervision
  • Communications
  • Team building
  • Team management
Experience
02/2010 to 07/2020
Department Manager H&M Louisville, KY,
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Worked closely with sales associates to complete tasks.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
02/2010 to 01/2020
Department Manager H&M Lynnwood, WA,
  • Daily organizing top stock Daily working and rotating freight Ordering Planning with vendors Inventory prep and readiness Labels.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Balanced workloads to meet targets without overtaxing employees.
  • Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Performed opening and closing duties as part of management team, including cash management.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Reduced process gaps, effectively managing and training 12-17 employees on best practices to ensure optimal productivity.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Followed all safety protocols and company processes and procedures.
  • Handled day shift overstock, restocking and inventory control.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Coached, trained and mentored new team members and manager trainees.
  • Delegated work to staff, setting priorities and goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted 90 day performance reviews to organize training and development for staff.
  • Decreased costs significantly by negotiating with vendors and suppliers for better prices.
  • Worked closely with sales associates to complete tasks.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Employed process improvement initiatives within department.
  • Supervised 7 full-time and 9 part-time employees.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
02/2008 to 02/2010
Overnight Baker Wegmans Food Markets Harwood, MD,
  • Increasing weekly sales Daily work lists Inventory prep and inventory Created a system for top stock Opening and closing the store Training.
  • Replenished inventory with focus on addressing customer needs.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Assessed floor displays to determine which merchandise required restocking.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Reviewed current planograms and end cap placements to properly merchandise items.
Education and Training
Expected in 06/1986 to to
High School Diploma: Law Enforcement
Gahanna Lincoln High School - Gahanna, Ohio
GPA:
Vocational school for Law Enforcement Lettered in Soccer Math was my favorite subject
Activities and Honors

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Resume Overview

School Attended

  • Gahanna Lincoln High School

Job Titles Held:

  • Department Manager
  • Department Manager
  • Overnight Baker

Degrees

  • High School Diploma

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