department manager resume example with 3 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
My skills are organization, time management, customer service, leadership, patience, associate service, and passion for the job and the people.
Accomplishments
I came back to almost an entirely different crew my ability to adjust to everything being different was my biggest accomplishment.
Being used to running the theater, to have to let go and fall into a new way of doing things.
Skills Used My skills this time were leadership, knowledge of the projectors and the business, customer service, and associate service.
Full Time Sales Associate Ross Union Gap, WA 2009 to 2010 Responsibilities I began as a stoker and was promoted to full time associate over the shoe department.
I managed the shoes.
Our district manager would come and with my manager we would discuss how to best profit the sales of my department.
I would organize the shoes for an easier shopping experience as well as manage my stock.
I also ran a register with the leading score of customers per hour.
And would cover the full time associate for the front end for their breaks as well as the fitting rooms.
Accomplishments I was the fastest and most efficient on the register.
Never had a customer complaint against me.
I had several customers insist to see the manager about my customer service skills.
The job really tested me in how well I can get along with people from different backgrounds and I passed the test with out a problem.
Skills Used My skills for the job were patience, time management, customer service, and effectiveness.
Assistant Store Manager Bonner Mall Cinemas Ponder Ray ID 2008 to 2009 Responsibilities I did the building and breaking down of a movie done in 35mm film.
I gave direction to the crew on shift.
I interviewed the new candidates for open theater opportunities.
I did the scheduling, handled HR problems as well as customer service.
I handled the money did the deposits as well as handled the company card for small emergency needed items.
I helped with the ordering stocking.
I was again the right hand to the manager whatever she didn't have time for I did.
I would run the theater completely while she was out of town.
Accomplishments I got the privilege of learning about 35 mm film and the 1940s Christie projectors.
I still keep in contact with most of my crew.
Since it was a Highschool job for the associates I got the privilege of learning the best ways of earning respect and getting the crew to follow the directions I gave them.
Skills Used My ability to absorb knowledge, I learned about the basics of the projectors and insisted on learning all I could to be a greater asset to the company.
I learned to do minor repairs and maintenance, such as changing bulbs, fixing platter motors, ext.
Customer service, I handled the unsatisfied customers in an affective, compassionate manner to not loose business.
I was the HR assistant, the one the associates came to for anything.
I had a lot of passion for the job I put my heart into it.
Assistant General Manager Bear Mountain Contracting Laclede, ID 2004 to 2008 Responsibilities I faxed documents, reviewed contracts, planned for the new contracts, and answered phones.
I held meetings about the upcoming contracts and which ones to bid and what price.
I was the second hand to manager I helped run the office as well as give directions to the crew.
Sometimes the manager and I would have to check progress and write a report.
Accomplishments It gave me confidence in myself and my ability to lead.
It was my first real job and I worked seasonally.
Skills Used My skills I used on a regular basis were leadership, organization, and planning.
Experience
01/2011 to 01/2014Department ManagerAce Hardware | Benbrook, TX,
I was responsible for all of dry grocery; departments 1 (candy), 92 (dry grocery), 95 ( snacks and soda), and 96 (beer and wine).
I was responsible for the highest traffic area generating the highest profit in the store.
I was responsible for the back room as well as the sales floor.
Planning for features and upcoming events.
Ordering for the next line of features.
Making sure merchandise was stoked correctly and that it was in stock.
Ordering for my outs and correcting my on hands.
Managing and giving directions to the associates I had working in my departments.
I was also who handled the venders for those departments.
I ordered for them and adjusted their features handled any issues they might have and planned with them about their overstock, side counter, and features both on the sales floor already and the ones to come.
I took care of deleted items.
And making sure the groceries were rotated all out of date was sent to claims.
Accomplishments.
I started overnights as a IMS (inventory management specialist) in the grocery back room.
I learned all I could about the "smart" system and proper procedures.
I became the lead even though there was no official title.
I made the decision to get promoted to the department manager over grocery after 2 years of running the back room.
Education
Expected in 2008 to to No degree | Art and philosophyCollege of Idaho, Caldwell, IDGPA: Art and philosophy
Expected in to to High school diploma | , , GPA: Priest River Lamana Highschool
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