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Department Manager Resume Example

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DEPARTMENT MANAGER
Professional Summary
Conscientious Manager effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.
Skills
  • Excellent customer service skills
  • Strategic thinker
  • Opening and closing procedures
  • Customer relations
  • Desktop and laptop repair
  • Internal components installation
  • Anti-virus solutions
  • Internet setup and repair
Work History
03/2012 to 02/2014
Department ManagerWalmart – Pueblo, CO
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and.
  • control sales and Determine price schedules and discount rates.
  • Monitor customer preferences to determine focus of sales efforts.
  • Interviewed job candidates and made staffing decisions.
  • Managed staff of 15 sales associates
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Conducted store inventories once per quarter.
10/2008 to 10/2010
SecurityIPC – Pueblo, CO
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
  • Answer alarms and investigate disturbances.
  • Circulate among visitors, patrons, or employees to preserve order and protect property.
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
  • Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
  • Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
12/2002 to 10/2008
Network AdminMere Computers – Pueblo, CO
  • Perform data backups and disaster recovery operations.
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
  • Configure, monitor, and maintain email applications or virus protection software.
  • Load computer tapes and disks, and install software and printer paper or forms.
  • Design, configure, and test computer hardware, networking software and operating system software.
  • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
  • Maintain an inventory of parts for emergency repairs.
  • Train people in computer system use.
12/1997 to 01/2001
Assistant managerColortyme – Pueblo, CO
  • Resolve customer complaints regarding sales and service.
  • Oversee regional and local sales managers and their staffs.
  • Plan and direct staffing, training, and performance evaluations to develop and.
  • control sales and service programs.
  • Determine price schedules and discount rates.
  • Monitor customer preferences to determine focus of sales efforts.
  • Completed profit and loss performance reports.
  • Generated repeat business through exceptional customer service.
  • Interviewed job candidates and made staffing decisions.
02/1994 to 11/1997
Assistant ManagerKentucky Fried Chicken – Rocklin, CA
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Order and purchase equipment and supplies.
Education
1992
High School Diploma:
Adalanta High School - Roseville, CA
1 2001
Completed coursework towards Computer Science:
PCC pueblo Co United States -
Heald Collage Rocklin Ca:
  • Coursework in Computer Science/Network security
2 2011
High School Diploma:
High school
Skills
budgets, Ca, computer hardware, hardware, computer networks, delivery, disaster recovery, doors, email, financial, focus, forms, inventory, money, windows, network security, network, networking, operating system, payroll, police, printer, quality, reading, repairs, Research, sales, seminars, staffing, switchboard, telephone, troubleshoot, articles
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Resume Overview

Companies Worked For:

  • Walmart
  • IPC
  • Mere Computers
  • Colortyme
  • Kentucky Fried Chicken

School Attended

  • Adalanta High School
  • PCC pueblo Co United States

Job Titles Held:

  • Department Manager
  • Security
  • Network Admin
  • Assistant manager
  • Assistant Manager

Degrees

  • High School Diploma :
    Completed coursework towards Computer Science :
    Heald Collage Rocklin Ca :
    High School Diploma :

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