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department manager resume example with 12 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Detail-oriented Department Manager keep employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Skills
  • Vendor management
  • Supply and inventory management
  • Department Head
  • Departmental activities
  • Staff development
  • Rules and regulations
  • Retail
  • Supervisor
  • Inventory management
  • Operational improvement
  • Communications
  • Bilingual
  • Server monitoring
  • Documentation skills
Experience
Department Manager, 03/2015 to 09/2020
Giant EagleGroveport, OH,
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Adjusted pricing across multiple sales channels to meet market conditions.
  • Collaborated with purchasing analysts to expand and optimize future buys.
  • Implemented pricing systems, processes and guidelines to attain sales goals.
  • Communicated with supervisor to report product or customer issues.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Used digital timekeeping system to document hours worked each day.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Pick orders and stock shelves.
  • Positive attitude.
  • Manage stock and perform other related duties as assigned.
Maintenance Worker, 08/2013 to 02/2015
Five Star Quality Care, Inc.Sacramento, CA,
  • Performed tasks to maintain on-site physical security, safety and efficiency.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Followed instructions regarding duties and assignments for facility and machinery maintenance.
  • Assessed cleaning product availability and ordered stock to maintain inventory.
  • Assessed system operations to identify potential areas requiring maintenance services.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Coordinated product, tool and equipment inventories and maintained tracking records.
  • Requisitioned supplies and equipment for cleaning and maintenance functions.
  • Used digital timekeeping system to document hours worked each day.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Checked inventory for required supplies and made lists for needed cleaning products.
Manager, 07/2007 to 07/2012
Urban Air Adventure ParkGreenville, SC,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Verified orders and bagged items for easy transport.
  • Effectively worked with teammates and openly invited coaching from management team.
  • Quickly and efficiently processed payments and made accurate change.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Education and Training
Associate of Arts: Funeral Management And Embalming, Expected in 07/2011 to Ponce Paramedical College - Ponce, PR
GPA:

While i was studying i worked as an embalmer and reception assistant at Oliver Memorial Funeral Home, i attended the two funeral homes they have in Ponce, PR.

High School Diploma: , Expected in 05/2006 to Colegio Sagrada Familia - Ponce, PR,
GPA:

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Resume Overview

School Attended

  • Ponce Paramedical College
  • Colegio Sagrada Familia

Job Titles Held:

  • Department Manager
  • Maintenance Worker
  • Manager

Degrees

  • Associate of Arts
  • High School Diploma

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