Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting and administration.
Strong customer relations
Attention to detail
Account and territory management
Recruitment and talent development
Accounts payable and receivable
Territory sales management
Staff training and development
Strong work ethic
Consistently meet goals
Review of contracts
Bank deposit procedures
Purchasing and procurement
04/2008 to 08/2013
Department ManagerLowe's Hardware – Galax, VA
Hired as Installed Sales Coordinator I Reviewed contracts for products sold by other sales associates which required installation, for correct products, correct amount of products and correct prices, before install scheduled.
Worked with contractors to make sure install of products was scheduled according to company policies.
Promoted to department manager of flooring department in March 2009 Increased sales and profit margin while decreasing inventory losses by November 2009 In November 2009 asked to be Department manager of Plumbing Department to try and repeat same sales, profit and inventory results as had accomplished in flooring department.
Provide customer assistance to people needing plumping assistance Training and coaching of other associates in department.
Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
Credited for playing key role in generating over $2 million per year in revenues.
01/2004 to 03/2008
Sales RepresentativeAmerlink Log Homes – Hillsville, VA
Provided customer assistance to people visiting Log Home Model Sales Center.
Did telemarketing of customers through internet leads and leads from customers visiting our Sales Center.
Helped customers build their dream log homes by providing assistance with selection, design and any upgrades desired.
Helped customers find building contractors.
Answered customer questions regarding store merchandise, department information and pricing.
Ran markdown reports, managed store replenishment.
Planned and coordinated the availability of products for advertising and promotion purposes.
Developed positive customer relationships through friendly greetings and excellent service.
06/2001 to 05/2003
Sales RepresentativeMAC Tools – Columbus, OH
Worked assigned area on a weekly basis (S.W.
Virginia) Established new accounts and worked existing accounts in area Collected money owed company on tool accounts Performed customer service, warranty, procurement, and displayed tools on truck Established a good working relationship with shop owners and shop employees Assisted customers in finding tools they needed for specialty jobs Maintained company truck to their specifications Ronnie D.
McCormick - Resume.
09/1999 to 05/2001
ManagerHeilig-Meyers Furniture Company – Galax, VA
Hired as manager trainee in September 1999 and became permanent store manager in March 2000.
Supervised eighteen employees and accounts receivable exceeding 2.5 million dollars.
Handled procurement, reconciled monthly warehouse manifests, and reviewed store's monthly P&L statement for accuracy.
06/1993 to 09/1999
Owner/PartnerMcCormick's Pit Stop – Woodlawn, VA
Handled procurement, accounts payable, vendor relations, as well as daily and monthly reports.
Compiled monthly summary and year end reports for CPA.
05/1984 to 06/1993
ManagerHeilig-Meyers Furniture Company – Monroe, GA
Completed training in January 1985 which included responsibilities of the warehouse, office, and credit department in Radford, VA and was then transferred to Burlington, NC as the credit manager Established the credit department in Burlington, NC Supervised extension of credit and collection of past due accounts for multi-million dollar retail operation also screened new applicants and initiated new accounts in Burlington, NC Worked as Sales Associate as part of manager training in Burlington, NC, and was then transferred to Monroe, GA as manager on a new store location Hired, supervised, and trained credit, office, sales, and delivery personnel Supervised sixteen employees and accounts receivable exceeding $1.5million; sales in 1988 were 1.2 million with sales increase every year, 1993 projected sales were 1.9 million.
Associate of Arts: Business Administration- Management National College of Business and Technology - Roanoke, VA