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department manager resume example with 18 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Results-driven department manager offering 8+ years of walmart experience combined with enterprising approach to handling all department needs and promoting business success. Excellent salesperson with organized approach and diligent follow-through. Trained in diverse strategies for achieving revenue and cost-control objectives.

Keep employees and department on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Experienced professional with 5-year background in Walmart store management. Successful in both startup and turnaround management roles. Comprehensive knowledge of all retail operations, including customer service, payroll and merchandising. Proficient in [Software] and [Software].

Dedicated Department Manager with undeniable service, employee development and interpersonal skills coupled with more than 5 years of experience. Bilingual and comfortable working with people of all personalities.

Professional Department Manager recognized for outstanding talent for hiring, training and motivating top talent. Dynamic leader with proven ability to increase sales and meet performance goals.

Business-conscious individual offering over 5 years working as Department Manager in many sector. Focused, enthusiastic and offering highly effective skills in creating optimal strategies and mentoring employees.

Energetic, results-driven Department Manager committed to maintaining highest quality of customer excellence. Develops and implements innovative incentives to drive employee motivation.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Forward-thinking Department manager proficient in generating high-quality awesome work by leveraging tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

Motivated to bring strong leadership and planning talents to new environment with room for advancement. Proven skills in building and directing strong teams to achieve challenging objectives. Expert in Walmart practices and market conditions.

Accomplished Department manager recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Expert in management , leadership and customer service.

Ambitious department manager with solid history of success in Walmart operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering 8 years of related experience and pursuing new professional challenges with room for advancement at Walmart company.

Helpful Customer Experience Agent passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and excellent problem-solving skills. Dedicated to researching and identifying complete and lasting solutions to customer problems.

Skills
  • Vendor management
  • Supply and inventory management
  • Departmental activities
  • Rules and regulations
  • Staff development
  • Order processing
  • Training and mentoring
  • Lead generation
  • Brand management
  • Systems and automation applications
  • Issue and conflict resolution
  • Supervision
  • Project Organization
  • Organization
  • Process Improvement
  • Customer Service
  • Inventory management
  • Problem Resolution
  • Stock Rotation
  • Budgets
  • Team Management
Experience
09/2011 to Current
Department Manager Accessory Power Westlake Village, CA,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Improved efficiency 100% through supervising daily staff assignments and tasks, including working and teaching.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Followed all safety protocols and company processes and procedures.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Delegated work to staff, setting priorities and goals.
  • Reduced process gaps, effectively managing and training 8 employees on best practices to ensure optimal productivity.
  • Supervised 5 full-time and 3 part-time employees.
  • Handled 1st and 2nd shift overstock, restocking and inventory control.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Worked closely with sales associates to complete tasks.
  • Ensured that all 8 department employees presented positive, exemplary image to customers.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
07/2009 to 09/2011
CASHIER Amita Health Panama City Beach, FL,
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.
  • Increased sales 90% by suggesting specific purchases to customers and helping the customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Received payments for merchandise and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
05/2003 to 07/2009
Cashier Amita Health Plainfield, IN,

Trained new employees in cashiering procedures, offering assistance in resolving customers orders

  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Increased sales 100% by suggesting specific purchases to customers and helping.
  • Trained new employees in cashiering procedures, offering assistance in resolving wrong order issues.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Worked closely with front-end staff to assist customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
Expected in 05/2003 to to
High School Diploma:
Valley High School - Valley, AL,
GPA:

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Resume Overview

School Attended

  • Valley High School

Job Titles Held:

  • Department Manager
  • CASHIER
  • Cashier

Degrees

  • High School Diploma

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