Department Manager Appliances Cabinets Millwork Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
2/1/19 to Current
Department Manager - Appliances/Cabinets/Millwork Site Centers Corp Beachwood, OH,
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Handled [Type] shift overstock, restocking and inventory control.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Followed all safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Coached, trained and mentored new team members and manager trainees.
  • Balanced workloads to meet targets without overtaxing employees.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Performed opening and closing duties as part of management team, including cash management.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Coordinated work schedules and distributed tasks to [Number] employees in [Type] department.
  • Reduced process gaps, effectively managing and training [Number] employees on best practices to ensure optimal productivity.
  • Employed process improvement initiatives within department.
  • Supervised [Number] full-time and [Number] part-time employees.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Delegated work to staff, setting priorities and goals.
  • Worked closely with sales associates to complete tasks.
  • Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
10/2017 to 01/2019
State Chaplaincy Specialist Baptist General Convention Of Oklahoma - Bgco City, STATE,
  • Organized development and implementation of diverse marketing campaign collateral, including videos, social media posts and blogs.
  • Managed client marketing strategies and product promotion campaigns.
  • Increased revenue potential by promoting and facilitating opportunities for establishing guest relationships and ensuring customer retention.
  • Promoted success by managing comprehensive advertising and marketing strategies, including resource allocation management, relationship building and cost estimation.
  • Implemented initiatives to increase brand awareness and engagement with target audience.
  • Referred patients and associates to local clergy and pastoral ministries.
  • Handled emotionally disturbing situations.
  • Responded in timely manner when paged for disasters or drills.
  • Supervised office and managed all records and files for chaplain.
  • Maintained availability to answer pages for emergency pastoral care during assigned shifts.
  • Related effectively with clergy and individuals from variety of faith and non-faith traditions.
  • Provided pastoral assistance and support to both patients and loved ones during crisis situations.
  • Delivered high level of spiritual guidance, emotional support and practical assistance to residents, loved ones and employee teams.
  • Collaborated closely with individuals to better understand unique issues and determine appropriate levels of involvement to meet spiritual needs.
  • Utilized understanding of crisis intervention and stress management to support others in emergency situations.
  • Developed and cultivated professional relationships with various third parties, including city officials, civic groups and members of public, improving engagement in [Type] activities.
  • Spearheaded community outreach programs, such as [Program] to [Result].
03/2013 to 10/2017
Facilities Manager The Salvation Army - Central OK Area Command City, STATE,
  • Prepared monthly and yearly management reports to present key facility statistics.
  • Addressed building emergencies with high-level urgency and developed timely and effective solutions.
  • Performed HVAC maintenance, repaired electrical systems and managed building automation systems.
  • Led investigations into system issues and planned fixes to minimize downtime and control costs.
  • Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
  • Maintained records of payments, vendor pricing, energy usage and activity reports.
  • Oversaw building improvements to update facilities and meet tenant requirements.
  • Managed spending to ensure adherence with budget.
  • Coordinated preventive maintenance and safety training with onsite managers from regulatory agencies.
  • Enhanced emergency preparedness, commanding oversight and maintenance of over $[Number] in inventory and equipment.
  • Provided guidance and leadership to plan owners and administrators to support operational and business functions.
  • Monitored contingency plan exercises, assessed plan effectiveness and recommended plan improvements to improve responses to emergencies.
  • Created and oversaw training courses focused on team and community education.
Education and Training
Expected in 07/2003
Master of Divinity: Religious Studies
Southwestern Baptist Theological Seminary - Fort Worth, TX
Expected in 12/1998
Bachelor of Science: Health And Fitness
East Central University - Ada, OK

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Resume Overview

School Attended
  • Southwestern Baptist Theological Seminary
  • East Central University
Job Titles Held:
  • Department Manager - Appliances/Cabinets/Millwork
  • State Chaplaincy Specialist
  • Facilities Manager
  • Master of Divinity
  • Bachelor of Science