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Department Manager/Administrative Assistant Resume Example

Resume Score: 80%

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DEPARTMENT MANAGER/ADMINISTRATIVE ASSISTANT
Summary

Talented Department Manager with executive-level administrative management, financial, business and operational leadership expertise. Multidisciplinary professional exhibiting essential techniques in policy, procedure and process improvement initiatives. Focus on Increasing productivity and maintaining quality in all aspects of administrative support.

Skills
  • Supply and inventory management
  • Friendly, positive attitude
  • Rules and regulations
  • CRM and office management software
  • 10-key proficiency
  • Advanced MS Office Suite knowledge
Experience
Department Manager/Administrative Assistant, Company Name, July 2017-CurrentCity, State
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Delegated work to staff, setting priorities and goals.
  • Balanced workloads to meet targets without overtaxing employees.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Performed opening and closing duties as part of management team, including cash management.
  • Coordinated work schedules and distributed tasks to 10 employees in 2 departments.
  • Worked closely with sales associates to complete tasks.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Accounts Receivable Specialist, Company Name, August 2014-July 2017City, State
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Managed invoicing for organization through cash receipts processing, bank reconciliations and distribution of all invoices monthly.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
  • Trained and managed new employees to ensure productivity and high-quality work results.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Handled wide range of special inquiries and certificates from customers, partners and government agencies.
  • Improved billing and month-end reporting processes.
  • Performed administrative tasks to support strategic initiatives.
  • Reviewed contracts, proposals and waivers to maintain accurate and up-to-date billing.
Post Closer /Government Insuring Specialist, Company Name, February 2011-June 2014City, State
  • Followed specific security rules and guidelines to protect sensitive data, including patient medical records and payment card information.
  • Created master spreadsheet to record procedures, denials and approvals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Processed paperwork and funds for conventional, FHA and VA loans.
  • Performed post-closing checks of mortgage loan documentation.
  • Reviewed records for accuracy and completeness to maximize compliance and prevent errors.
  • Managed loan packages and prepared closing instructions for staff.
  • Organized, filed and maintained customer, department and regulatory loan records.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Post Closer, Company Name, August 2008-November 2010City, State
  • Processed paperwork and funds for conventional, FHA and VA loans.
  • Performed post-closing checks of mortgage loan documentation.
  • Reviewed records for accuracy and completeness to maximize compliance and prevent errors.
  • Managed loan packages and prepared closing instructions for staff.
  • Organized, filed and maintained customer, department and regulatory loan records.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
Some College (No Degree)Business Administration, , Mountain View College, CityState
High School DiplomaSouth Grand Prairie High School, , CityStateMay 2003
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Resume Overview

School Attended

  • Mountain View College
  • South Grand Prairie High School

Job Titles Held:

  • Department Manager/Administrative Assistant
  • Accounts Receivable Specialist
  • Post Closer /Government Insuring Specialist
  • Post Closer

Degrees

  • Some College (No Degree)
    High School Diploma

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