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department manager administrative assistant resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Talented Department Manager with executive-level administrative management, financial, business and operational leadership expertise. Multidisciplinary professional exhibiting essential techniques in policy, procedure and process improvement initiatives. Focus on Increasing productivity and maintaining quality in all aspects of administrative support.

Skills
  • Supply and inventory management
  • Friendly, positive attitude
  • Rules and regulations
  • CRM and office management software
  • 10-key proficiency
  • Advanced MS Office Suite knowledge
Experience
Department Manager/Administrative Assistant, 07/2017 to Current
Ametek, Inc.Clawson, MI,
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Delegated work to staff, setting priorities and goals.
  • Balanced workloads to meet targets without overtaxing employees.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Performed opening and closing duties as part of management team, including cash management.
  • Coordinated work schedules and distributed tasks to 10 employees in 2 departments.
  • Worked closely with sales associates to complete tasks.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Accounts Receivable Specialist, 08/2014 to 07/2017
Lakeland BankNewton, NJ,
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Managed invoicing for organization through cash receipts processing, bank reconciliations and distribution of all invoices monthly.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
  • Trained and managed new employees to ensure productivity and high-quality work results.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Handled wide range of special inquiries and certificates from customers, partners and government agencies.
  • Improved billing and month-end reporting processes.
  • Performed administrative tasks to support strategic initiatives.
  • Reviewed contracts, proposals and waivers to maintain accurate and up-to-date billing.
Post Closer /Government Insuring Specialist, 02/2011 to 06/2014
Legacy Texas BankCity, STATE,
  • Followed specific security rules and guidelines to protect sensitive data, including patient medical records and payment card information.
  • Created master spreadsheet to record procedures, denials and approvals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Processed paperwork and funds for conventional, FHA and VA loans.
  • Performed post-closing checks of mortgage loan documentation.
  • Reviewed records for accuracy and completeness to maximize compliance and prevent errors.
  • Managed loan packages and prepared closing instructions for staff.
  • Organized, filed and maintained customer, department and regulatory loan records.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Post Closer, 08/2008 to 11/2010
ViewPoint BankCity, STATE,
  • Processed paperwork and funds for conventional, FHA and VA loans.
  • Performed post-closing checks of mortgage loan documentation.
  • Reviewed records for accuracy and completeness to maximize compliance and prevent errors.
  • Managed loan packages and prepared closing instructions for staff.
  • Organized, filed and maintained customer, department and regulatory loan records.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
: Business Administration, Expected in to Mountain View College - Dallas, TX
GPA:
High School Diploma: , Expected in 05/2003 to South Grand Prairie High School - Grand Prairie, TX
GPA:

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Resume Overview

School Attended

  • Mountain View College
  • South Grand Prairie High School

Job Titles Held:

  • Department Manager/Administrative Assistant
  • Accounts Receivable Specialist
  • Post Closer /Government Insuring Specialist
  • Post Closer

Degrees

  • Some College (No Degree)
  • High School Diploma

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