Department Manager Resume Example

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Professional Summary

Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. Proactive Department Manager with excellent time management skills and ability to multi-task while working within deadlines and time constraints. Offering [Number] years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of [Type] department. Motivated [Type] manager with demonstrated knowledge of [Industry] best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing [Number] years of experience in field and ready to take on challenging, growth-oriented role with [Company]. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History
Bass Pro Shops - Department Manager
Ammon, ID, 01/2007 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
  • Coached 10 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 18%.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Maximized productivity and profitability by balancing sales and expenses.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Primrose School - Team Teacher
Irving, TX, 03/2002 - 08/2007
  • Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
  • Shifted between formal and informal methods of teaching to keep students interested, including debates, practical activities and experiments.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Assessed and looked after 25 students by working closely with staff and efficiently planning and coordinating work.
  • Assisted in developing student-led after-school tutoring program to teach under-privileged students.
  • Cooperated with parents to support students' learning and healthy development in school and at home.
  • Observed and evaluated students' performance, behavior, social development and physical health.
  • Administered assessments to determine each student's specific educational and social needs.
  • Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
  • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
  • Set up lesson materials, bulletin board displays and demonstrations.
  • Prepared [Type] and [Type] tests and quizzes to determine student comprehension.
  • Created enjoyable and interesting learning environment for 20 students each year.
  • Instructed up to 20 students individually and in groups on American History subjects.
  • Maintained accurate and complete records for 20 students.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Created and developed lesson plans according to students' academic needs, including both group and individual work.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
West Lansing Church Of God - R.E.A.C.H. Afterschool Learning Project Manager
City, STATE, 01/2001 - 05/2006
  • Liaised with [Job title] to organize and perform [Timeframe] quality standard training for new and existing staff.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Conducted training and change management processes to improve operations.
  • Determined and recommended methods to address improvement opportunities.
  • Improved quality processes for increased efficiency and effectiveness.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Provided observations, took measurements and performed tests at various stages according to quality control plan.
  • Developed and executed plans to monitor standard process adherence.
  • Developed standard operating procedures and document workflows for current and future process steps.
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
  • Relationship Management
  • Relationship Building
  • Hardware Knowledge
  • Retail Industry Knowledge
  • Business development and planning
  • Recruiting and Hiring
  • Operations
  • Staff management
  • Policy and procedure adherence
  • Strategies and goals
  • Scheduling
  • Goals and performance
  • Staff development
  • Negotiation
Interdenominational Theological Center Atlanta, GA Expected in 05/2021 Master of Arts : Religious Education Focus in Public Spaces - GPA :
Destiny School of Ministry Lansing, MI, Expected in 05/2004 Master of Arts : Theology - GPA :
Destiny School of Ministry Lansing MI, Expected in Bachelor of Arts : Religious Studies - GPA :
Bauder Fashion College Atlanta,Ga, Expected in Bachelor of Arts : Fashion Design And Merchandising - GPA :

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Resume Overview

School Attended
  • Interdenominational Theological Center
  • Destiny School of Ministry
  • Destiny School of Ministry
  • Bauder Fashion College
Job Titles Held:
  • Department Manager
  • Team Teacher
  • R.E.A.C.H. Afterschool Learning Project Manager
  • Master of Arts
  • Master of Arts
  • Bachelor of Arts
  • Bachelor of Arts

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