Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
Personable Customer Service professional offering over 10 years of experience resolving account and service concerns for all customer types. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
I am a nimble precuror of knowlege that adapts quickly and effectively, rectifying technical problems and concerns. Provider of thoroughly researched technical advice easily understood by clients of any vocational level. Skilled at effectively communicating complex repair and replacement guidelines to diverse clientele via in-person, online, and voice-based support interactions such as phone and voice chat.
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