Department Manager Resume Example
Love this resume?Build Your Own Now
DEPARTMENT MANAGER
Summary
Dedicated Department Manager with undeniable service, employee development and interpersonal skills coupled with more than 10 years of experience.
Skills
|
|
Experience
Department ManagerJun 2019 to Current
Dollar Tree － Nacogdoches , TX
Dollar Tree － Nacogdoches , TX
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
- Performed opening and closing duties as part of management team, including cash management.
- Delegated work to staff, setting priorities and goals.
- Followed all safety protocols and company processes and procedures.
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
- Coached, trained and mentored new team members and manager trainees.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Greeted and assisted all customers daily in high-traffic retailer.
- Worked closely with sales associates to complete tasks.
- Treated associates with fairness and respect, providing recognition of accomplishments.
Business OwnerMar 2016 to Current
Dollar Tree － Niagara Falls , NY
Dollar Tree － Niagara Falls , NY
- Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Maintained functional and neat building areas to meet all business needs and deliver professional appeal to customers.
- Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
- Assessed, optimized and elevated operations to target current and expected demands.
- Presented products at events and tradeshows to increase brand awareness.
- Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
- Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
- Developed janitorial business from ground up and prepared records and operations for smooth handover to new owners.
Department ManagerApr 2014 to Aug 2018
Gander Mountain Company Inc. － City , STATE
Gander Mountain Company Inc. － City , STATE
- Utilized excellent math skills to maintain accurate inventory levels.
- Conducted quarterly performance reviews to organize training and development for staff.
- Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Followed all safety protocols and company processes and procedures.
- Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
- Ensured that all department employees presented positive, exemplary image to customers.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Supervised 8 full-time and 10 part-time employees.
- Worked closely with sales associates to complete tasks.
- Coached, trained and mentored new team members and manager trainees.
- Delegated work to staff, setting priorities and goals.
- Greeted and assisted all customers daily in high-traffic retailer.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Balanced workloads to meet targets without overtaxing employees.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
Education and Training
High School DiplomaJun 2004Hesperia High School － City, State
Some College (No Degree), Criminal Justice Law EnforcementDelta College － City, State
Accomplishments
Successfully completed basic combat training with the United States Army in 2010. During my time as a soldier, I was a platoon leader and lead my platoon in daily PT and MOS (Military Occupational Specialty) trainings.
In 2019 I successfully completed Firefighter training in my local community where I because Fire Medic certified as well as firefighter I and II on a voluntary basis.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
- Length
- Typos
Resume Overview
School Attended
- Hesperia High School
- Delta College
Job Titles Held:
- Department Manager
- Business Owner
Degrees
- High School Diploma Jun 2004
Some College (No Degree) , Criminal Justice Law Enforcement
Similar Resumes
