Department Manager Resume Example
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DEPARTMENT MANAGER
Professional Summary
Skills
Work History
April 1988-June 2020Department Manager | Essity Aktiebolag (Publ) | Tulsa , OK
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Reconciled daily sales transactions to balance and log day-to-day revenue with a
- AS400
- .
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Rotated merchandise and displays to feature new products and promotions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue with Software.
June 2000-August 2019Shipping and Receiving Manager | The Millennium Group | Dallas , TX
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained excellent attendance record, consistently arriving to work on time.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Performed freight processing functions, assisting associates with irregularities in Type freight.
- Increased customer satisfaction by resolving Product or Service issues.
- Worked with Type customers to understand needs and provide Type service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
April 1988-June 2000Department Supervisor | The Tjx Companies, Inc. | El Paso , TX
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Handled cash register, returns and refunds.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Built and designed large displays weekly to promote specific products.
- Tracked and prioritized work orders to meet daily production requirements
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Used weekly financial data to analyze company growth and optimize operational strategies.
- Submitted reports to senior management to aid in business decision-making and planning.
- Trained team members in successful strategies to meet operational and sales targets.
- Provided sales feedback to management to address concerns in sales reports.
- Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
May 1980None: ChemistryPrairie View A & M University, City, State
Computer ScienceUniversity of Houston, City, State
May 2011Associate of Business Administration: Completed Hours For Human Resource Management DegreeHouston Community College, City, State
Also meet and completed the hours to
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Resume Overview
School Attended
- Prairie View A & M University
- University of Houston
- Houston Community College
Job Titles Held:
- Department Manager
- Shipping and Receiving Manager
- Department Supervisor
Degrees
- None : Chemistry
Computer Science
Associate of Business Administration : Completed Hours For Human Resource Management Degree
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