Department Manager Resume Example Barnes & Noble College Booksellers

DEPARTMENT MANAGER

Professional Summary

Skills

Work History

April 1988-June 2020Department Manager | Barnes & Noble College Booksellers | Basking Ridge, NJ

Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Developed empowering employee culture focused on equipping employees to independently meet customer needs.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
Reconciled daily sales transactions to balance and log day-to-day revenue with a
AS400
.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Rotated merchandise and displays to feature new products and promotions.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
Reconciled daily sales transactions to balance and log day-to-day revenue with Software.

June 2000-August 2019Shipping and Receiving Manager | Barnes & Noble College Booksellers | Basking Ridge, NJ

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Handled day-to-day shipping and receiving overseeing more than 500 packages per day.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Performed freight processing functions, assisting associates with irregularities in Type freight.
Increased customer satisfaction by resolving Product or Service issues.
Worked with Type customers to understand needs and provide Type service.
Resolved conflicts and negotiated mutually beneficial agreements between parties.

April 1988-June 2000Department Supervisor | Barnes & Noble College Booksellers | Basking Ridge, NJ

Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Maintained stock of items, cleanliness, organization and provided excellent customer service.
Handled cash register, returns and refunds.
Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Built and designed large displays weekly to promote specific products.
Tracked and prioritized work orders to meet daily production requirements
Kept orderly and accurate accounting records by monitoring sales documentation.
Used weekly financial data to analyze company growth and optimize operational strategies.
Submitted reports to senior management to aid in business decision-making and planning.
Trained team members in successful strategies to meet operational and sales targets.
Provided sales feedback to management to address concerns in sales reports.
Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Education

May 1980None: ChemistryPrairie View A & M University, Prairie View, TX

Computer ScienceUniversity of Houston, Houston, TX

May 2011Associate of Business Administration: Completed Hours For Human Resource Management DegreeHouston Community College, Houston, TX

Also meet and completed the hours to

Resume Overview

Companies Worked For:

Barnes & Noble College Booksellers

School Attended

Prairie View A & M University
University of Houston
Houston Community College

Job Titles Held:

Department Manager
Shipping and Receiving Manager
Department Supervisor

Degrees

None : Chemistry
Computer Science
Associate of Business Administration : Completed Hours For Human Resource Management Degree

Department Manager Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes