Department Manager Resume Example
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DEPARTMENT MANAGER
Summary
Detail-oriented Department Manager keep employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities. Hardworking and reliable manager and associate with strong ability in completing and organizing task. Offering almost 8 years experience , management and marketing and production. Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
Department Manager, Essity Aktiebolag (Publ), October 2015-CurrentDetroit , MI
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Assessed, optimized and elevated operations to target current and expected demands.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Calculated expenses to correctly mark-up merchandise, remaining competitive.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Reduced process gaps, effectively managing and training 10-20 employees on best practices to ensure optimal productivity.
- Balanced workloads to meet targets without overtaxing employees.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Coached, trained and mentored new team members and manager trainees.
- Performed opening and closing duties as part of management team, including cash management.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
- Supervised 10 full-time and 5 part-time employees.
- Delegated work to staff, setting priorities and goals.
- Followed all safety protocols and company processes and procedures.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
Marketing Coordinator, Schaefer Careers, January 2013-CurrentPhoenix , AZ
- Promoted products using social media outlets, including Facebook, linked in.
- Collaborated with customer service team members to assist with product information and provide outstanding service.
- Promoted Sam's Club Membership and products by educating customers and prospects about offerings.
- Traveled to retail stores, conducted field recruiting and attended industry events resulting in 70% increase in brand awareness every month.
- Processed purchases using POS systems to complete cash and credit card transactions.
- Monitored all sales activity and assessed customer satisfaction with purchases by creating excel worksheet.
- Increased sales 70% through training and professional presentations.
Production Worker, Johnson Controls, Inc., August 2010-January 2013Sulphur , LA
- Built and packaged products to comply with multiple work orders and deadlines.
- Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Moved items between machines, conveyors and transport equipment based on current production needs.
- Inspected finished products for quality and adherence to customer specifications.
- Operated hand trucks, forklifts and scissor lifts.
- Reviewed incoming materials and compared to documentation to check accuracy and quality of multiple daily orders.
- Organized all project components on work tables according to work flow.
- Examined final products to check conformance with quality and design standards.
- Monitored processes to avoid overloading and keep machinery functioning properly.
- Completed product assembly according to standardized procedures.
- Assembled components into finished product and performed quality inspection to clear for shipment.
- Recorded production data in daily logs.
Education and Training
High School DiplomaLancaster High School, , CityStateMay 2002
Some College (No Degree)Nursing, , York Technical College, CityState
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Resume Overview
School Attended
- Lancaster High School
- York Technical College
Job Titles Held:
- Department Manager
- Marketing Coordinator
- Production Worker
Degrees
- High School Diploma
Some College (No Degree)
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