Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Resourceful and adaptable Manager with over [Number] years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer- focused leader seeking to leverage background into assistant or operations manager role.
Skills
Issue and conflict resolution
Contract development and management
Project management
Lead generation
Staff development
Flexible scheduling
Store planning and design
Display design
Strong communication skills
Inventory control procedures
Cheerful and energetic
Detail-oriented
Excellent multi-tasker
Effective team player
Staff training and development
Dependable and reliable
Store maintenance
Flexible schedule
Experience
Department Manager, 07/2001 to Current Essity Aktiebolag (Publ) – Milwaukee, WI,
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
Enforced safety rules and other policies to protect employees and minimize company liability.
Balanced workloads to meet targets without overtaxing employees.
Assessed, optimized and elevated operations to target current and expected demands.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
CAP Team Associate, 01/2001 to Current Walmart – City, STATE,
Used mc70 and printer to accurately label and mark packages daily, diligently examining labels and packages for defects or inaccurate labels.
Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with 100% incident free
Reordered stock to replenish inventory without interruption to production
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Continuously moved and unpacked over 50 pounds of packages, maintaining efficiency and accuracy for long shifts.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Demonstrated great teamwork skills with staff members involved in production and transport.
Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
Received orders via phone, mail, fax and internet daily.
Operated office equipment and technology,
Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
Communicated effectively with members of public in often crowded and noisy environments.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
Gm Support Manager , 02/2015 to 09/2019 Walmart – City, STATE,
Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review daily.
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Trained associates on company processes and procedures to facilitate consistent and seamless company operations.
Planned and executed unloading and working freight.
Led employee performance reviews and discussed improvement strategies with each associates
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Managed day-to-day operations, including supervision and assignment delegation for 10 to 20 associates
Supervised unloading team with over 10 to 20 employees and
Communicated store policy violations to upper management to prevent shrinkage and misconduct.
Maintained open and professional team relationships to quickly identify and resolve issues.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Enhanced operational performance by developing effective business development strategies, systems and procedures.
Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
Encouraged, trained and disciplined employees to maximize performance.
Education and Training
High School Diploma: , Expected in 06/1992 Parsippany High School - Parsippany, NJ, GPA:
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