LiveCareer-Resume

department manager resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Versatile Department Manager recognized for providing exceptional leadership and guidance to employees. Responsible and dependable professional with 20 years of comprehensive experience overseeing staff, conducting training and implementing strategies. Familiar with successful training methodologies and industry developments.

Skills
  • Motivational Leadership
  • Work Planning and Organization
  • Training and Development
  • Team Supervision
  • Coaching and Mentoring
  • Verbal and Written Communication
  • Problem-Solving
  • Performance Evaluations
  • Managing Operations and Efficiency
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Recruitment and Hiring
  • Goal Setting
  • Onboarding and Orientation
  • Department Head
  • Safety and Security
  • Performance Tracking and Evaluation
  • Hiring and Training
Education and Training
Corsicana High School Corsicana, TX Expected in 07/1996 GED : - GPA :
Certifications
  • Dock Stocker, Bed Bath and Beyond - 2020
Experience
Coorstek - Department Manager
Benton, AR, 03/2022 - Current
  • Followed safety protocols and company processes and procedures.
  • Delegated work to staff, setting priorities and goals.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Grew department's team and technical capabilities with hiring and training of talented individuals.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Analyzed business performance data and forecasted business results for upper management.
  • Managed 12 Area Department Manager & 350 to 675 associates
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Baker Distributing Company - Area Manager
Guaynabo, PR, 10/2017 - 03/2022
  • Supervised 125 employees, ensuring optimal productivity.
  • Implemented new processes and procedures tactfully and passionately.
  • Promoted positive customer service experiences by promptly resolving conflicts.
  • Responsible for maintaining a high level of productivity and quality
  • Including planning, organizing,directing, controlling and supervising the activities of an assigned shifts
  • Communicate verbal/ written effectively across all levels
  • Monitoring of attendance/ tardiness/ Labor Management performance reviews
  • Giving positive feedback for employees growth Building good work environment aware of 5's training
  • Utilizing a variety of reports, summaries, procedures to project workload and resolve problems
Bed Bath & Beyond - Outbound Problem Solver
City, STATE, 10/2016 - 10/2017
  • Shared information and resources to support problem-solving strategy.
  • Monitored product quality, reporting problems to mitigate safety issues and improve processes.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Labeled boxes and placed in outbound collection areas.
Accomplishments
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Promoted from Picker/ packer to Area Department Manager in less than 12-months.
  • Consistently maintained high customer satisfaction ratings.
  • Selected 2 times associate of the month & Manager of the month 1

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Resume Overview

School Attended

  • Corsicana High School

Job Titles Held:

  • Department Manager
  • Area Manager
  • Outbound Problem Solver

Degrees

  • GED

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