Highly qualified, detail-oriented and hardworking with more than two years of experience. Proficient in research, writing, management and client relations. Basic computing and technology skills including competence in multiple software applications ,networking issues and social media.
Accurate money handling
Team player mentality
Time management ability
Department Manager04/2015 to 05/2016McDonald'sRaleigh, NC
Run shifts, deposits, cleaning , inventory, p.o.p.
hiring , training , waste, positioning
I went from a shift manager to a department manager.
Sales Associate / Cashier01/2016 to CurrentPandoraRaleigh, Nc
Responded to all customer inquiries in a timely manner.
Worked with management to help with visuals , hiring, screening employees
Trained all new sales employees on effective techniques.
Answered incoming telephone calls with professional and knowledgeable responses.
Created attractive displays.
Developed and executed sales promotions.
Provided expert product and service information.
Maintained up-to-date knowledge of customer buying habits.
Retail Keyholder10/2014 to 12/2016Piercing PagodaRaleigh, NC
Answered questions and resolved concerns
Described merchandise and services to customers
Maintained store in clean and neat manner
Signed for incoming shipments in managers absence
Organized in-store promotional events
Operated cash register
Shift Manager McDonald's Sanford, No
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Packaged menu items into bags or trays and placed drink orders into carriers.
Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Prepared items according to written or verbal orders, working on several different orders simultaneously.
Keyholder12/2016 to CurrentCrabtree and EvelynRaleigh, Nc
Opening and closing store
Education and Training
BusinessCentral Carolina Community CollegeSanford , NC
High School Diploma: Business2009UNC PembrokePembroke, NC
High School Diploma: High school diplomaLee County High SchoolSanford, Nc