Department Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Detail-oriented Department Manager keep employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

  • Vendor management
  • Supply and inventory management
  • QA
  • Supervisor
  • Staff development
  • Department Head
  • Training and mentoring
  • Order processing
  • Capital improvement planning
  • Issue and conflict resolution
  • Clerical
  • Lead generation
  • Systems and automation applications
Department Manager, 04/2016 to Current
St Engineering Hackney, Inc. Richmond, VA,
  • Followed all safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Balanced workloads to meet targets without overtaxing employees.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Employed process improvement initiatives within department.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Calculated expenses to correctly mark-up merchandise, remaining competitive.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
  • Assigned tasks based on operational needs and individual strengths.
  • Trained employees on proper and safe use of equipment and tools.
  • Enforced departmental policies, procedures and state and federal laws.
  • Hired, trained and coached employees to deliver world-class customer service.
  • Created culture of empowerment and innovation for employees to promote engagement.
  • Distributed in-depth progress and status reports to upper management and other appropriate stakeholders.
  • Built and managed relationships with vendors through effective contract management and price negotiations.
File Maintenance Clerk, 05/2007 to 04/2016
Kroger Garden City, ID,
  • Managed general clerical tasks such as adding bar codes and reshelving collections.
  • Composed and distributed correspondence and reports to appropriate personnel.
  • Reviewed, coded and scanned correspondence prior to filing.
  • Prepared outgoing packages for pickup by various delivery services.
  • Entered, organized and secured digital data for cases and billing records.
  • Managed high volume of letters, memoranda, invoices and documents.
  • Maintained employee files, observing strict data confidentiality procedures.
  • Collected, sorted and distributed incoming mail and packages.
  • Maintained inventory of file room supplies such as paper products, stamps, folders and labels.
  • Sorted incoming paperwork and filed in employee folders.
  • Organized and filed loose-leaf paperwork and documentation.
  • Gained advanced knowledge of file intake, classification and management processes.
Night Stocker, 06/1993 to 05/2007
Adia Melrose Park, IL,
  • Prepared products by adding tags and readying pallets for restocking.
  • Reviewed planograms and end cap placements to properly merchandise items.
  • Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
  • Verified invoices against delivered merchandise to drive shipment accuracy.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Picked up all boxes and related trash from sales floor.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Disposed of expired and overripe items to eliminate health risks.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Assessed floor displays to restock merchandise.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
  • Checked shelves in department to determine replenishment needs.
  • Used GIS software to locate merchandise in inventory for shelf restocking.
  • Leveraged lift equipment to pull items from stock and add shelves and bins.
Cashier/Customer Service Representative, 10/1989 to 08/1994
Safeway Inc. City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Increased sales by suggesting specific complementary items to customers.
Education and Training
High School Diploma: , Expected in 06/1989
Suitland High School - District Heights, MD
: , Expected in
University of Maryland University College - Upper Marlboro, MD
: Human Resources Management, Expected in
University of Maryland GC - Upper Marlboro, MD

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How this resume score could be improved?

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Resume Strength

  • Formatting
  • Length
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  • Target Job
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Resume Overview

School Attended
  • Suitland High School
  • University of Maryland University College
  • University of Maryland GC
Job Titles Held:
  • Department Manager
  • File Maintenance Clerk
  • Night Stocker
  • Cashier/Customer Service Representative
  • High School Diploma
  • Some College (No Degree)

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