Goal-oriented sales professional with bachelor's degree, and outside sales experience, proven sales proficiency, and expertise in aggressive, creative sales strategies.
Enthusiastic, knowledge-hungry self-starter, eager to meet challenges and quickly assimilate knowledge of pharmaceutical market, customers, as well as pharmaceutical and competitor products.
Results-driven achiever with strong organizational skills and the self-motivation and initiative to increase market share.
Solid communicator with exceptional ability to deliver complex information in persuasive, informative sales presentations and education programs.
Customer-focused closer with unsurpassed interpersonal and teamwork skills, along with ability to address customer needs.
Excellent communication skills
Successful Retail Sales Manager
Compelling leadership skills
Established track record of exceptional sales results
Achieved "Beat the Odds" award for Southern California in July of 2016. Achieved "Manager of the Quarter" for Southern California Accessories Division in 2016. Achieved "Cash Call" (top performing manager) and "Trifecta" (increase in department sales, personal sales per hour, and opening accounts over last year) for September of 2016. Improved department sales trend by 36% from February 2016 to September 2016.
Department Manager02/2016 to CurrentNordstromSan Diego, CAProvide vision and ensure execution of presentation standards to increase volume potential. Be accountable for prioritizing and organizing overall department operations. Achieve productivity expectations and demonstrate ongoing improvement. Create and environment that is passionate about customer service and sets and example of professionalism, ownership and initiative. Build strong teams through positive, proactive communication and coaching. Demonstrate productivity through preparing and executing a business plan to optimize resources and deliver results.
Assistant Department Manager01/2015 to 01/2016NordstromSan Diego, CAAssist the Department Manager in maximizing merchandise presentation to increase volume potential. Prioritize and organize overall department operations. Achieve productivity
expectations and demonstrate ongoing improvement. Build strong
teams through positive, proactive communication and coaching. Consistently achieved top individual sales among managers, as well as top store account opener.
Cosmetics Counter Manager11/2013 to 12/2014NordstromSan Diego, CACoach and develop employees to achieve selling goals and counter volume. Execute events, promotions and business plans to increase volume and profitability. Achieved top Trend Show event for Southern California in May of 2014.
Sales Associate02/2011 to 10/2013NordstromSan Diego, CAProvide exceptional service to the customer through professionalism, ownership and initiative. Show commitment to team through collaboration and positive, proactive communication. Demonstrate productivity, using time efficiently and effectively to deliver strong results. Develop personal trade utilizing all available tools. Graduated from Future Nordstrom Leaders program in February of 2012.
Bachelor of Arts: Political Science2015California State University San MarcosSan Marcos, CA, US