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department manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.

Performance-oriented Job Title bringing over Number years of experience in Industry settings. Enterprising and self-motivated with clear focus on strengthening operations and promoting business success. Good sales, organizational and project management abilities combined with strategic approach to meeting profit targets.

Seasoned professional possessing extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward spirals by overhauling systems, processes and training programs.

Energetic Job Title dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. In-depth knowledge of Software and Software. Recognized for leading and guiding staff to meet common goals of establishment.

Business-driven individual with more than Number years working as Department Manager for Type organizations. Determined and experienced in creating effective strategies and coaching employees.

Proactive Department Manager with excellent time management skills and ability to multi-task while working within deadlines and time constraints. Offering Number years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of Type department.

Customer-focused professional with successful Number-year career in Industry sector. Dynamic successful applying Skill and Skill in busy business environment.

Motivated Type manager with demonstrated knowledge of Industry best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing Number years of experience in field and ready to take on challenging, growth-oriented role with Company.

Ready to offer exceptional leadership and planning abilities to take on new role in Type setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in Industry standards and market trends.

Proactive Job Title produces high-quality Area of expertise work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning.

Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products.

Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill, Skill and Skill.

Adept individual with more than Number years working as Manager for $Number Timeframe, revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Relationship building and management
  • Order management
  • Merchandising expertise
  • Vendor management
  • Systems and software programs
  • Sales expertise
  • Product and service sales
  • Goals and performance
  • Policy and procedure adherence
  • Strategies and goals
  • Order processing
  • Data collection and analysis
  • Budgeting
  • Creative merchandising
  • Sales and marketing
Work History
02/2012 to 04/2020
Department Manager Rtx Great Falls, VA,
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed overstocking, restocking and inventory control procedures during Type shift.
  • Maximized productivity and profitability by balancing sales and expenses.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with Software.
  • Systematized Number units of inventory, improving rate of internal loss prevention by Number%.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Analyzed and interpreted store trends with Software to facilitate planning.
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels Number%.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
12/2010 to 02/2012
Sales Associate Benjamin Moore Saint Louis, MO,
  • Maintained records related to sales, returns and inventory availability.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Tracked stock using company inventory management software.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Trained and developed Job Titles in company processes, product knowledge, customer service and selling techniques.
  • Completed orders through Type system and organized product deliveries to meet customer timetables.
  • Increased sales by Number% over Timeframe by offering consultation on products and services and applying customer service and upselling techniques.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained customer satisfaction while handling Type product returns quickly and professionally.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Closed over $Amount in sales each Timeframe, including preparing contracts and processing order forms.
  • Increased account base by Number to Number over Timeframe, leveraging networking and referrals.
  • Acquired Number new customers, generating Number% of team revenue.
  • Boosted sales by conferring with customers to evaluate Product or Service requirements and recommend best-fit company offerings.
  • Achieved perfect attendance record for Number months consecutively.
  • Educated associates on market trends and stayed up-to-date on forecasts and Industry news.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed, marketed and sold full range of Type products, including Product or service and Product or service.
  • Processed product returns and assisted customers with other selections.
  • Educated customers on promotions to enhance sales.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
05/1998 to 05/2010
Counter Salesperson Lkq Corp Parryville, PA,
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Completed sales in excess of $Amount with near-zero error rate using POS system.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Educated customers on promotions to enhance sales.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Type and Type products.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Kept Type and Type areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Drove team revenue totals by bringing in over $Amount in sales.
  • Discussed Product or Service with customers, outlined restrictions and educated on policies.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Stocked merchandise each Timeframe, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Folded and arranged Type merchandise in attractive displays to drive sales.
Education
Expected in 05/1979
:
North Lamar High School - Paris, TX
GPA:
Expected in 09/2010
Certificate: Cosmetology
Paris Junior College - Paris, TX
GPA:

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Resume Overview

School Attended

  • North Lamar High School
  • Paris Junior College

Job Titles Held:

  • Department Manager
  • Sales Associate
  • Counter Salesperson

Degrees

  • Certificate

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