Department Manager Resume Example Walmart

DEPARTMENT MANAGER

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Detail-oriented Department Manager keep employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Skills

Vendor management
Supply and inventory management
Department Head
Supervisor
Training and mentoring

Retail
Staff development
Rules and regulations
Order processing
Teambuilding

Experience

Walmart | San Antonio, TXDepartment Manager06/2019 - 01/2020

Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Assessed, optimized and elevated operations to target current and expected demands.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Handled all shift overstock, restocking and inventory control.
Delegated work to staff, setting priorities and goals.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Followed all safety protocols and company processes and procedures.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Balanced workloads to meet targets without overtaxing employees.
Treated associates with fairness and respect, providing recognition of accomplishments.

Walmart | San Antonio, TXSales Associate04/2018 - 06/2019

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Sold various products by explaining unique features and educating customers on proper application.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Educated customers on product and service offerings.
Recommended merchandise to customers based on needs and preferences.
Stayed up to date on store promotions, payment policies and security practices.

Dennys | San Antonio, TXStar Cordinator11/2015 - 12/2017

Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
Documented all labor hours and budget expenses for project.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Maximized kitchen speed and efficiency by preparing salads, desserts and meats for cook.
Controlled portion sizes and garnishing for optimal cost controls.
Washed utensils, plates and chopping boards between tasks to avoid cross-contamination.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Grilled and deep fried various foods, including meats, potatoes and fish.
Prepared food for service based on daily specials and chef's needs.

Dennys | San Antonio, TXServer01/2015 - 11/2015

Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Collaborated with host, bus person and cook to serve up food and beverage options.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Greeted newly seated guests quickly and efficiently.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Calculated charges, issued table checks and collected payments from customers.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education and Training

Penn Foster Career School | Scranton, PAHigh School DiplomaExpected in 01/2021

3.8 GPA
Completed continuing education in technology

Resume Overview

Companies Worked For:

Walmart
Dennys

School Attended

Penn Foster Career School

Job Titles Held:

Department Manager
Sales Associate
Star Cordinator
Server

Degrees

High School Diploma

Department Manager Resume Example

Resume Score: 80%

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