Department Lead Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Proficiency in Adobe Suite (Photoshop, Illustrator, and InDesign), media content management, customer satisfaction, customer service, fashion, hiring, team leading, managing, meetings, MS Office Suite (PowerPoint, Word, Excel), sales, scheduling, coordinating travel, verbal communication, excellent written communication, event coordinating, brand management, and promotions.

  • Media content management
  • Data compilation
  • Customer service-focused
  • Copywriting and Copyediting
  • Promotional Campaign Strategy

  • Deadline driven
  • Relationship building
  • Project Management
  • Decisive problem solver
  • Public Relations Campaign Execution
University of Alabama Tuscaloosa, AL Expected in Fall 2014 Bachelor of Art and Communication : Advertising/PR - GPA : GPA: 3.1/4.0

Advertising/Marketing, Public Relations and Journalism coursework

Minor in Communication Studies GPA: 3.1/4.0

  • Initiated public relations campaigns for several non-profits on a tight budget, raising over $2,000.
  • Ran communications and public relations efforts on 3 non-profit projects with budgets totaling $900.
  • Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging.
  • Conceptualized and launched the Speaking Center marketing campaign, which led to a 30% increase in student involvement.

Rock County - Department Lead (Cash Handler)
Janesville, WI, 06/2012 - Current
  • Design and suggested new display ideas to improve accessibility to merchandise, which increased sales by 26%.
  • Achieve high sales percentage with consultative, value-focused customer service approach.
  • Assist supervisors and store managers with hiring and training of new employees.
  • Lead the team in team in effectively executing merchandise marketing strategies.
  • Precisely count cash from drawers/safes during store operational opening and closing procedures.
  • Actively maintain the store appearance by keeping merchandise neatly organized and attractively displayed in order to achieve the highest level of visual presentation.
  • Operate the "cash wrap" in an organized and timely fashion: included entering the correct sales information; receiving payments; processing credit card transactions; making correct change; processing refunds, exchanges, and voids; and issuing gift certificates.
  • Engage customers in conversation to spark their interest in merchandise and deliver exceptional customer service.
  • Develop highly empathetic client relationships and earned reputation for exceeding sales goals.
Applied Molecular Transport Inc. - Intern
South San Francisco, CA, 01/2015 - 07/2015
  • Operated in a friendly and welcoming manner while efficiently fulfilling guest requests to create "magical moments".
  • Adequately ensured guest and team safety by following the safety guidelines.
  • Presented guests with clear and concise instructions to ensure that they do not injure themselves or other guest, and that everyone has a memorable visit.
  • Performed as team leader during operational shift changes, and acquired team building skills.
  • Strengthened communication skills through guest interaction.
E.M.E.R.G.E. Youth Alabama - Public Relations Chair
City, STATE, 02/2012 - 06/2013
  • Directed all the marketing, public relations, and promotional activities for the organization.
  • Participated in the development and implementation of short-term and long-term strategy planning for the organization.
  • Provided timely and comprehensive information to organization members about programs, workshops, and other matters of interest via e-mail.
TEARS, Inc - Executive Assistant
City, STATE, 04/2010 - 07/2010
  • Acted as liaison between clients and VP's.
  • Displayed creative ability to compose flyers for company events, business cards for perspective clients, and data charts for company meetings.
  • Demonstrated capacity to provide comprehensive support for executive staff; exceled at scheduling meetings, coordinating travel, and managing essential tasks.
  • Worked cross-functionally with other administrative team members, human resources and the finance department on special projects and events.
  • Managed desktop publishing, wrote proposals, and typed memos.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Girls Inspired For Talents And Services - Public Relations Chair
City, STATE, 09/2009 - 01/2011
  • Provided communication assistance to the organization's President, investors, and all other members by constructing emails and event notices.
  • Designed flyers and all other promotional materials for events and fund raisers.
  • Created and maintained a favorable image of the organization through the development of its participants.

Additional Information


  • Volunteer, Liberty Hill Missionary Baptist Church Outreach Center, Phenix City, AL, 2008-Present
  • Fund Raising Chair, Professional Women in Communication and Business, University of Alabama, 2013-2014
  • Volunteer, Crossing Points, Tuscaloosa, AL, 2013-2014

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Resume Strength

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Resume Overview

School Attended
  • University of Alabama
Job Titles Held:
  • Department Lead (Cash Handler)
  • Intern
  • Public Relations Chair
  • Executive Assistant
  • Public Relations Chair
  • Bachelor of Art and Communication

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