department assistant resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Billing and Coding
Strong Problem Solver
Professional and Mature
Inventory Replenishment
Meeting Planning
Excel Spreadsheets
Business Writing
Report Writing
Mail Management
Fluent in Spanish
Critical Thinking
Conflict Resolution
People Skills
Reliable & Trustworthy
Team Management
Planning & Organizing
Computer Skills
Microsoft Office
Customer Service
Experience
Department Assistant, 09/2022 - Current City Of Newport Beach, Ca – Newport Beach, CA,
Handled incoming calls and directed callers to appropriate department or employee.
Assisted organizational efforts by filing, entering data and answering phones.
Maintained positive working relationship with fellow staff and management.
Maintained front desk to provide positive first impression.
Received and distributed mail, letters and packages.
Answered phones and routed voicemails to respective employees.
Assisted with set up for social events and food deliveries.
Greeted guests and vendors to assist in navigating space.
Provided HR administrative assistance to management team.
Reserved and managed meeting room availability.
Monitored office services mailbox for business support needs and requests.
Encouraged and improved cross-department internal communication.
Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Police Secretary, 09/2021 - 09/2022 Valley Township Police Department – City, STATE,
Provided HR administrative assistance to management team.
Enter and process reports, incidents, citations, arrests, accidents
Gather and query data to prepare Uniform Code Reports.
Verify accuracy and completeness.
Maintain case folder and file documents accordingly.
Enter data to computer system to create and update police records.
Assign case numbers to incidents, enter face sheet data, insert data
prepared by officer.
Print and create report files, citations and written warning into
database and distribute to officer and/or manually file reports.
Respond to incoming calls and inquiries; identify whom the person
needs desires to see or identify what the need/problem is and
determine who best can address that need/problem including the
dispatch of a police unit(s) to handle.
Prepare case reviews and Discovery for District Attorney’s office.
Prepare accident reports for insurance companies.
Process alarm billing and parking tickets.
Maintain file of warning notices, Protection from Abuse orders,
Letter of trespass, Rental Properties, House Checks and generate
press release files.
Provide information to members of the public and various agencies
to include copies of files, reports and other department data;
research files, locate information, make copies, and transmit by fax,
email, post or other means.
Managed multiple calendars and contacts using computer software.
Composed and distributed reports, routine correspondence and meeting notes with job-related software.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Army , 10/2019 - Current US Army – City, STATE,
Implemented tactics, procedures and techniques for defense systems.
Reviewed and assessed complex documentation for combat, weapon systems and anti-terrorism programs.
Developed improvement plans to strengthen force collaboration and performance.
Monitored gate activities, controlled traffic and responded to emergencies on base.
Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
Monitored equipment during simulations and live-fire exercises to detect system malfunctions and operator errors.
Executed emergency response security to eliminate hazards and potential dangers.
Coordinated planning and execution of operational fires to accomplish unit's mission.
Keyholder Manager, 01/2017 - 10/2019 Shoe Dept. Encore – City, STATE,
Operated cash register.
Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
Maintained store and maintained appearance.
Developed good working relationships with store leadership and sales personnel.
Monitored cash drawers in checkouts to verify adequate cash supply.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Connected with customers to provide assistance and collect feedback to optimize operations.
Addressed employee issues and conflicts to provide input, feedback and coaching.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Monitored sales floor to prevent product loss and item damage.
Signed for incoming shipments in manager's absence.
Organized and updated schedules to optimize coverage for expected customer demands.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Calculated bill totals and tax amounts.
Assisted with proactive management of inventory investments and identified stock issues that inhibited business success.
Education and Training
Bachelor of Arts: Criminal Justice, Expected in 05/2023 - Immaculata University - Immaculata, PA GPA: Status -
[Junior, 2018] - Dean's List
: Signal/Geospatial Intelligence, Expected in 09/2021 - AIT/ MOS 25 Uniform - Augusta, GA, GPA: Status -
High School Diploma: , Expected in 05/2018 - Oxford Area High School - Oxford, PA GPA: Status -
Spanish Honor Society
3.8 GPA
Distinguished Alumni- Oxford Area High school
Additional Information
Member of The Parkesburg Point
Member of New Life in Christ Church, Coatesville PA 19320
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