LiveCareer-Resume

dental office manager and financial coordinator resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Objective

My goal is to encompass my Healthcare Administrator background experience with a degree in Nursing, to provide patient-focused care, the knowledge to help improve the lives of my patients and deliver an exemplary level of healthcare service to patients and families.

Certifications

CPR/BLS

OSHA

HIPPA

Leader Skills
  • Patient care and monitoring
  • Coordinating care
  • Healthcare laws and regulations
  • Patient-focused care
  • Effective mJessicagerial techniques
  • Patient and family advocacy
  • Patient care plans
  • Documentation and control
  • Staff MJessicagement
  • Team building
  • Performance improvement
  • Staff supervision
  • Patient relations
  • Patient safety
Education
Expected in Associate of Science | Nursing Keiser University, Miami, FL, GPA:
Expected in No Degree | General Studies Valencia College, Orlando, FL GPA:
Expected in No Degree Obtained | General Studies Miami Dade College, Miami, FL GPA:
Professional Experience
08/2013 to 11/2015 Dental Office MJessicager and Financial Coordinator Sea Mar Community Health Centers | Yelm, WA,
  • Entered all important data with exceptional accuracy into company's system using Softdent.
  • Contacted insurance carriers to discuss policies and individual patient benefits.
  • Submitted claims to insurance companies on same day as patient treatment.
  • Answered questions over phone and in-person regarding billing, scheduling and treatment.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Recruited, interviewed, hired and trained employees and implemented mentoring program to promote positive feedback and engagement.
04/2009 to 06/2013 Dental Receptionist Smiles R Forever | City, STATE,
  • Scheduled, rescheduled and handled cancelled appointments for new and existing patients while factoring in provider availability and scheduling loads.
  • Assisted patients in completing all necessary forms and documents.
  • Resolved patient conflicts.
  • Cleaned and sterilized instruments between patients to protect from infection risks.
  • Maintained confidentiality of patient data and condition at all times to safeguard health information.
  • Organized referrals to other medical specialists.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
02/2016 to 10/2018 Patient Care MJessicager and Coordinating MJessicager Loudoun Smile Center | City, STATE,
  • Acted as main point of contact for patients, doctors and staff by closely reviewing medical charts and maintaining high levels of communication.
  • Created customized patient care plans, working with providers and patient to assess and meet individual needs.
  • Scheduled surgeries, dental treatments, and mJessicaged pre-certifications.
  • Increased patient satisfaction and communication.
  • Communicated with patients, ensuring that medical information was kept private per HIPPA.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Prepared claim forms for dental insurance using accurate dental Jessicatomy, documentation, and radiographs.
  • Collaborated with Human Resource/Financial mJessicager to maintain daily operations pertaining patients and practice.

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Resume Overview

School Attended

  • Keiser University
  • Valencia College
  • Miami Dade College

Job Titles Held:

  • Dental Office MJessicager and Financial Coordinator
  • Dental Receptionist
  • Patient Care MJessicager and Coordinating MJessicager

Degrees

  • Associate of Science
  • No Degree
  • No Degree Obtained

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