Ambitious student pursuing a Computer Science degree and eager to contribute developed knowledge in my previous customer service roles. Skilled in quick-learning and leadership in all settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
High-energy attitude
Store maintenance
Problem-solving abilities
Conflict mediation
Adaptive team player
Technologically savvy
Courteous demeanor
In-store support
Experience
12/2020 to Current
Delivery HelperUs Lbm Holdings – Panama City, FL,
Delivered items to customers and presented invoices for payments.
Communicated effectively with dispatch regarding delivery progress and route detours.
Answered customer questions regarding products and resolved issues with order accuracy and quality.
Loaded and unloaded materials by hand or with equipment to help team meet work demands.
Read and attached appropriate labels and tags to products and packages for identification purposes.
Checked all load-related documentation to ensure that it is complete and accurate
Positioned lifting devices under, over or around loaded pallets, skids and boxes and secured material for transport to designated areas.
08/2020 to 12/2020
LandscaperHoliday Inn Club Vacations – South Lee, MA,
Maintained garden areas and landscaping greenery to enhance property appearance
Consulted with vendors to secure proper planting materials and reduce waste.
Checked machinery and performed routine maintenance to prevent malfunction.
Planned and cultivated designer lawns and gardens to enhance backyard lawns.
Determined causes of lawn and garden issues and recommended effective solutions.
Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
Operated and maintained basic landscaping equipment and vehicles.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
11/2017 to 09/2018
OperatorInline Plastics – Milford, CT,
Greeted guests and guided them through the check-in process
Introduced new customers to Funtopia attractions, the services we offered and sold
Answered and addressed customer issues, inquires and concerns with excellent attention to detail
Assisted groups with the harnessing procedures and reviewed safety instructions
Helped customers clip and unclip themselves while in the Fun Zone
Ensured climbing was conducted in a safe and appropriate manner
Operated all attractions at the facility
Assisted, advised and maintained safety practices in play areas
Kept areas abreast of all new policies or procedures required for safe operating
Performed multiple cleaning duties in all areas of the facility
03/2017 to 11/2017
ServerTaher, Inc. – Stoughton, WI,
Greeted customers, answered questions and recommended specials
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Served plated dinners, buffet-style dinners
Maintained polite and professional demeanor to patrons to encourage inquiries
Checked on guests to verify satisfaction with meals
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education and Training
Expected in
High School Diploma: Elk Grove High School - Des Plaines, IL GPA:
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